Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
23 reviews
5 stars
9
4 stars
2
3 stars0
2 stars
1
1 star
11
- PMP MullerFeb 6, 20241.0Usually I don't use this channel to say negative things, but Ms. Christina was the most rude person I met. Rude and unpleasant since the 1st second. If you need to go in person to this bank , just go to another branch.
- TBTim BurnsMay 18, 20231.0Horrible place. Just went in for help and one lady was very nice and said the next agent would help me. After several agent walking past and the branch leader at her desk right by the seating area never bothered to get up and try to help, someone just walked in the door and went to an agent office and that agent got right up to help her and left me sitting there and then acted surprised when I said something and walked out. Never again.
- AJAna jellieDec 22, 20211.0Worst customer service either, francy was rude not helpful couldn’t give a straight answer, i will never bank here and will tell everyone about how horrible this company is
- ETEvandro TervyJul 3, 20201.0How is a bank supposed to hold deposited checks for 2 weeks while we have the coronavirus? Don’t use this suntrust.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the branch's regular business hours?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available?
Drive-through hours are Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours, or by calling 844-4TRUIST. Opening at the branch provides a temporary debit card immediately, while online applications require waiting for mail delivery of cards and checks.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using funds from your checking account.
What types of accounts and services does Truist offer?
Truist offers checking and savings accounts, credit cards, loans, mortgages, small business banking, online and mobile banking, and wealth management services.
Does Truist offer services in languages other than English?
Yes, Truist offers services in both English and Spanish.
How can nearby businesses like Starbucks and Boston Market enhance my visit to Truist?
After visiting Truist, you can enjoy a coffee break at Starbucks or have a meal at Boston Market, both conveniently located nearby. These spots provide great options for dining or refreshments before or after your banking needs.
Are there nearby ATMs and other banking options near Truist?
Yes, there is a Truist ATM nearby as well as other banks like SunTrust and Citibank in close proximity, offering additional banking options and convenience.
What retail and service locations are close to Truist that could be useful?
Nearby retail and service places include the Shadowwood Plaza shopping center, the United States Post Office for mailing needs, AT&T Store for mobile services, and Walgreens for pharmacy and convenience shopping.
How can I schedule an appointment or find more information online?
You can schedule an appointment at Truist via their reservation URL or visit their website at http://www.truist.com/locations for more information.