Truist

2.3
18 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
701 N FEDERAL HWY, BOCA RATON, FL
33432, United States

Hours

Reviews

2.3
18 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
0
1 star
12
  • BL
    Brionna Lampkins
    Jun 18, 2025
    1.0
    Horrible bank experience. Bank teller was a white man and he was extremely rude, loud, and blatantly racist. The prejudice my fiancé and I experienced was unbelievable. We have a business account with truist and will definitely be taking our business elsewhere. Stay away from this location specifically!!!
  • LI
    Lou italico
    Jul 1, 2024
    1.0
    Three months ago, I opened a money market account at 4.4% interest. I understood the interest rate was variable and could go up or down. This morning my rate is at .01%. When I went to my local branch in Boca Raton the bank Customer Relation Manager, told me we encourage our customers to monitor their accounts. Basically, we are going to try to give our customer as little interest as possible and hope they don't catch on. He then raised the rate to 3%. This is still not a competitive rate. I will be closing my accounts ASAP. Terrible business practice!
  • TJ
    Tom Johnson
    Jan 18, 2023
    1.0
    I would recommend staying away from truist and this branch. I opened an account here and everything I was told on the phone by customer service was the exact opposite of what they told me in the branch. Something is wrong with communication. I ended up closing the account and opening with Fargo up the street even though the truist banker insisted Fargo wouldn’t be able to help me further… very odd as Fargo was a great experience and took care of my needs within 20 minutes. I would reccomend considering Fargo or another bank nearby.
  • IL
    It's Looming
    Oct 24, 2017
    1.0
    Closed down

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.