Truist

2.6
15 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4899 N FEDERAL HWY, BOCA RATON, FL
33431, United States

Hours

Reviews

2.6
15 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • FC
    Felipe Chavarria
    Sep 26, 2025
    1.0
    There ATM took $850 dollars from me and they claim its a 3rd party that services the ATM and all I can do is input a claim and wait up to 7 business days to get my money back they are quick to take your money and charge you maintenance fees but no sense of urgency when they take your money that belongs to you very unprofessional and irresponsible to take actions for their wrong doing. Will change banks for my business account and take my business else where.
  • AN
    Andre Nazareth
    Mar 14, 2023
    1.0
    One of the worst locations I've had the displeasure of dealing with. 0 willingness to provide excellent service. The other 1 star reviews on this page set a proper expectation on this location. Everyone there needs to be replaced.
  • KF
    Kelly Frank
    Mar 17, 2021
    1.0
    If I could give a zero, I would. I have never written a negative review on any company every before in my life but this one takes the cake and needs to be written. Due to Covid, I have had a nightmare of a time trying to open a new business bank account. The hours of the bank being open are limited and if you work a full day, getting into the bank to do anything is a struggle. I took off on a Monday to get much of this type of errand completed. I went into the bank and the manager, Dara Kane, who has been with Suntrust for 17 years and will now be Truist, (which I will make sure to write my review again if in the event this one gets deleted due to Suntrust going away to merge with BB& T), helped me to get my account opening completed. She was as nice as could be while I was there. She explained that it would be about a week for my card to show up and so not being able to see my account online yet, or have my card, I wanted to make sure my funds were there and get my online banking up and running. Days later, I left work early to get to the bank by 3:30 to get my online banking up and running so I could see my funds and set up some bill pay. Dara was busy and no one else could help me so I waited for Dara until 4:15 before she and her associate (who was rude to me the first time I walked into the bank) rudely with an attitude said she would be about an hour (mind you the bank closes at 4 pm) with the client she had in her office. Needless to say, I am closing the account and taking my business elsewhere. An attitude from a bank manager... Dara Kane, you are a horrible person, let alone a manager. No one should wait 45 minutes to get an attitude coupled with a lie. You wanted to leave when you were done with the client you were wrapping up with. Horrible.
  • IC
    Ioana C
    Apr 3, 2017
    5.0
    Small and quite place, nice people working there.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.