TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
I had a very upsetting experience at the TD Bank drive-through today involving two employees, Lisa and Angelica. Instead of receiving basic customer service, I was met with rude attitudes and unprofessional behavior that left me feeling humiliated. Their tone, lack of patience, and dismissive comments were completely unnecessary and made what should have been a simple transaction extremely uncomfortable.
No customer should be made to feel embarrassed or talked down to, especially not at their own bank. I hope TD Bank addresses this, because experiences like this make people reconsider where they choose to keep their business. I’m sharing this in hopes that better training and accountability are put in place.
MT
Maria Tenaglia
Oct 18, 2025
5.0
I've been banking with t d for many, many years.I haven't had any issues that couldn't be resolved politely or efficiently..
AB
Alex Borodulin
Sep 12, 2025
5.0
I like this branch. Never ever I had a bad experience with managers or their staff. Kazi is one of the best and knowledgeable manager. Always friendly, just curious why people giving the 1 star? Approach with respect and you will be served accordingly
EB
E B
Sep 10, 2025
5.0
Best TD branch so far. Morgana very helpful.
OA
Owl Art
Aug 6, 2025
1.0
Terrible!!! Rude ,arrogant and non pleasant personel. Always long wait. Made mistake over mistake. If you happen to have Tatiana assistant manager , you gonna waste time and energy with most ignorant and arrogant.......b
What are the regular drive-through hours at TD Bank in Boca Raton?
The drive-through hours are Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Where is the TD Bank branch located in Boca Raton?
The branch is located at 21845 Powerline Road, Boca Raton, FL 33433.
Does TD Bank in Boca Raton have a drive-through service?
Yes, this TD Bank location offers drive-through banking services during its operating hours.
How can customers schedule an appointment at TD Bank in Boca Raton?
Customers can schedule an appointment online via TD Bank's booking page or through the TD Bank (US) app available on the Apple App Store.
What types of banking services does this TD Bank branch offer?
This branch provides retail, small business, and commercial banking products and services including ATM access and business banking services.
Is TD Bank in Boca Raton welcoming to LGBTQ customers?
Yes, the bank welcomes LGBTQ customers and promotes inclusivity.
What are the holiday hours for TD Bank in Boca Raton?
The branch is closed on November 11, November 27, and December 25, 2025. It has reduced hours on December 24 from 8:30 AM to 3:00 PM, and on December 31 from 8:30 AM to 5:00 PM.
Which nearby financial advisors can customers visit near TD Bank?
Customers can visit Brian Lobman - TD Wealth Financial Advisor for financial advising services located nearby the TD Bank branch.
Are there nearby mortgage loan officers close to TD Bank in Boca Raton?
Yes, several mortgage loan officers including John Klopfenstein, Ralph Frongello, Nicole Smith, Doc Walker, Randy Seltz, Ilya Yefremov, Frances Williams, and Susan Luckman are in the vicinity.
What nearby services can customers utilize before or after visiting TD Bank?
Customers can visit MinuteClinic Powerline for urgent care, CVS Pharmacy and CVS Beauty for medical and cosmetic supplies, Shell gas station for fuel, and Katty's Creations - Deco Cakes for bakery needs.