Business Details
About
BankCredit Union
iTHINK Financial, established in 1969, is a growing and dynamic Credit Union, with more than 100,000 Members worldwide and $2 billion in assets. A Credit Union is a not-for-profit financial institution that is owned by its Members. Credit Unions generally offer high-yield deposits, low interest-rate loans and low fee structures. iTHINK Financial offers a complete range of products and services including: Checking and Savings accounts, Money Market accounts, Certificates, IRAs, First and Second Mortgages, Car Loans, Visa® Credit Cards, Business Services, and much more.
Location
Hours
Reviews
3.1
56 reviews
5 stars
27
4 stars
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24
- FOFarrah OdysseyOct 11, 20251.0After over a decade of loyalty, it's disappointing on how the Credit Union has deteriorated. It’s abandoned its once core values and new approach is corporate bank mentality more than actually helping the members who fund its existence. Incompetent customer service to deal with complex issues which are met with blank stares and canned responses. Any member who falls victim to fraud or a compromised account is treated as persona non grata and will be penalized instead of supported. CHRISTY in the Fraud Department exemplifies this approach because of her lack of consideration or understanding in matters. It’s clear CHRISTY in a role she’s unqualified for, likely secured through internal favoritism rather than merit. It’s frustrating to see how internal staff will attempt to make a name for themselves on backs of member's hardships to promote their own career's reputation meanwhile completely annihilating individuals finances. CHRISTY'S direct actions have devastated members’ financial stability, irreparably damaging credit scores long-term and as a result financial recovery is unattainable. There’s no insight, no real plausible solutions, just isolation and pushback for people who have already been targeted by scammers. This isn’t protection it’s negligence disguised as policy. Credit Unions are once known to stand for trust within a community & preferred over big traditional banks, but that trust has been eroded. Members deserve better than to be ignored, punished, neglected & treated like liabilities.
- GFGeorge FitzgeraldSep 29, 20255.0We went to the I Think branch in Boca Raton today for service and were serviced by Richard Petronaci. He was very professional and answered all of our questions and solved our problems.
- AAasmar24knutsSep 29, 20251.0The worst never answer the phone
- LCLinda CarneySep 19, 20255.0Marcia is awesome. Always helpful.
- CSCena SantosSep 15, 20255.0I stopped in to complete a transfer but my paperwork was not correct. Sabrina went above and beyond in helping me complete a new form. Thanks.
Frequently Asked Questions About iTHINK Financial
What type of financial institution is iTHINK Financial?
iTHINK Financial is a not-for-profit Credit Union owned by its Members, offering financial services with benefits like high-yield deposits and low-interest loans.
What products and services does iTHINK Financial offer?
iTHINK Financial offers Checking and Savings accounts, Money Market accounts, Certificates, IRAs, Mortgages, Car Loans, Visa® Credit Cards, Business Services, and more.
Where is iTHINK Financial located?
iTHINK Financial is located at 790 Park of Commerce Blvd, Boca Raton, FL 33487, US.
What are the operating hours of iTHINK Financial?
iTHINK Financial is open Monday through Thursday from 8:30 AM to 4:00 PM, and Friday from 8:30 AM to 6:00 PM. It is closed on Saturdays and Sundays.
How can I contact iTHINK Financial for customer service?
You can contact iTHINK Financial by phone at +1 561-982-4744 or email them at serviceplus@ithinkfi.org.
Does iTHINK Financial have an online presence where I can learn more?
Yes, visit their website at http://www.ithinkfi.org or their Facebook page at https://www.facebook.com/102114848198098 (Facebook vanity URL: iTHINKFinancialBocaRaton).
What nearby financial institutions are close to iTHINK Financial in Boca Raton?
Nearby financial institutions include IBM Southeast Employees' Federal Credit Union and creditguard.org, which offer additional banking and financial services in the area.
Are there any nearby restaurants where I can dine before or after visiting iTHINK Financial?
Yes, The Grille on Congress is a nearby American restaurant and steakhouse where you can enjoy a meal before or after your visit.
What nearby services can help with travel or accommodation around iTHINK Financial?
Book Travel provides travel services and tours nearby, while Twin-Star International offers home goods and accommodation services close to iTHINK Financial.
Can I find professional services near iTHINK Financial if I need legal or IT support?
Yes, nearby professional services include Nason Yeager Gerson Harris & Fumero for legal assistance and Mitel Technologies for IT service and computer repair.