Truist

2.4
25 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
255 W MAIN ST, BARTOW, FL
33830, United States

Hours

Reviews

2.4
25 reviews
5 stars
7
4 stars
1
3 stars
2
2 stars
0
1 star
15
  • TW
    T. Wilkins
    Nov 5, 2025
    1.0
    I understand why this banks reviews are 2.5. Was going to leave a review, however seems like most people has had the same experience as myself, poor
  • DL
    Debbye Lyle
    Sep 8, 2025
    1.0
    People are rude. Need more loan managers to handle the customers.
  • SG
    Saul Gomez
    Nov 29, 2022
    1.0
    The worst employees (including management they don’t do nothing when complaints are brought to them) they are very rude every time!! I drive a hour away to the Lakeland branch because they do have excellent customer service unlike the bartow branch
  • ZL
    Zachary Lassiter
    Mar 15, 2022
    1.0
    Always a hassel since they became Truist of Bartow....BBandT was bad enough but these people take it to another level.. they make you wait in the drive thru and then tell you to come inside. Then you wait in the line in the lobby and then they tell you that you have to see a banker. Guess what.. then you set in line and wait for the banker. I don't know what Brittani's problem is but she's rude to me every time I go in there. She treats me like I owe her money. She's rude and condescending but the worst is the way she talks to people... customer service matters and that witchy attitude makes me not want to bank here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.