Truist

2.3
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
363 ATLANTIC BLVD STE 16, ATLANTIC BEACH, FL
32233, United States

Hours

Reviews

2.3
16 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
11
  • CO
    Corey Opper
    Jul 22, 2025
    1.0
    Got a car loan through this company, it’s not my bank and I have never worked with them. On the very 1st loan payment they proceed to take money from the wrong account, one I don’t even provide them. Instead of owning up to the mistake they passed the blame on to anything else. Literally a dumpster fire experience talking to support and management. Luckily my bank is on top of things and helped me within minutes, easy to say I will be refinancing my loan. What a horrible experience.
  • JJ
    Jennifer
    Jun 24, 2025
    1.0
    Deposited my paycheck only for there to be a hold on the paycheck. I have deposited my check multiple times with no issue. I called the number the banker told me to call to find out reason only to be told that there is not a single thing they can do and I will have to wait till July 2nd for the funds. I deposited the check June 23rd mind you and now will have to wait more than a week for my own paycheck? And told basically oh well you’ll just have to wait.
  • AA
    Ashleigh
    May 2, 2025
    1.0
    The two tellers (male and female) were extremely rude. Didn’t want to help us add someone on an account because they were do to close in 15 minutes. (We were done and out by 5pm) they very loudly spoke badly about customers going through drive through. I will never go back to this branch and don’t recommend anyone using them.
  • AS
    Ally Skaff
    Jul 29, 2023
    1.0
    I don’t bank here and have never even heard of Truist Bank, but I had lunch at Poe’s recently and they towed my car despite it not having clearly defined parks spaces and the spot I was in had no towing information clearly labeled. It was a Saturday and the bank was closed but apparently they didn’t have anything better to do but tow 4 cars
  • SS
    Sydney Summerville
    Apr 15, 2021
    5.0
    Love this bank! Ignore the 1 star review.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.