Truist

2.3
17 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
363 ATLANTIC BLVD STE 16, ATLANTIC BEACH, FL
32233, United States

Hours

Reviews

2.3
17 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
0
1 star
11
  • AE
    Alisa Eastburn
    Dec 5, 2025
    1.0
    I’ve been with this bank for 20 years. I opened an account for my teenage daughter to learn how to spend money responsibly but every time she overdraft the account they keep paying it hundreds of dollars they give it to a teenager that has zero balance on the account and told me it’s the bank‘s discretion on what they wanna pay. I said 20 years ago if I made a purchase, it would say decline when there’s no money in it can’t you just decline when there’s no money in it oh I’m sorry ma’am. It’s the bank’s discretion 20 years and I’m leaving this bank. I’m leaving this bank. I can’t believe they continue to pay purchases when the account is in zero. WARNING DO NOT OPEN A TEENAGE ACCOUNT AT THIS BANK. IT IS NOT HELPFUL. IT DOES NOT MAKE SENSE. NO WONDER WHY THERE’S CASH APP.
  • PW
    Patty Wieda
    Dec 2, 2025
    3.0
    Bank drive thru
  • CO
    Corey Opper
    Jul 22, 2025
    1.0
    Got a car loan through this company, it’s not my bank and I have never worked with them. On the very 1st loan payment they proceed to take money from the wrong account, one I don’t even provide them. Instead of owning up to the mistake they passed the blame on to anything else. Literally a dumpster fire experience talking to support and management. Luckily my bank is on top of things and helped me within minutes, easy to say I will be refinancing my loan. What a horrible experience.
  • AS
    Ally Skaff
    Jul 29, 2023
    1.0
    I don’t bank here and have never even heard of Truist Bank, but I had lunch at Poe’s recently and they towed my car despite it not having clearly defined parks spaces and the spot I was in had no towing information clearly labeled. It was a Saturday and the bank was closed but apparently they didn’t have anything better to do but tow 4 cars
  • GS
    Gregory Smith
    Aug 27, 2021
    5.0
    Great customer service and timeliness!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.