Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
18 reviews
5 stars
8
4 stars
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1 star
8
- LALillian ArceriOct 13, 20251.0I am so tired of having to be on the phone with the bank in regards to my accounts!! When I close my accounts they will understand!!
- BWBirch WellsSep 24, 20253.0It's a good bank if you have patience. Trying to do anything online like changing your phone number or email address is like pulling teeth but going on and taking to someone is really easy. There may be a small wait due to most enough staff but it's worth it if you're in the downtown area alot.
- LKLove my KidsAug 1, 20251.0Truist locked my bank card because they don't recognize ssi checks. It takes forever to clear. I called and begged them to unlock my card. No they said come to main bank. They made me fail my college class because I could not pay my phone bill over the phone. Two step verification code couldn't be sent to my phone bill and receive the code. They didn't care their policy is to disrespect customer and cost them $700. I have to take the class again. Because I could not turn in my assignment because i could not pay my phone bill. They locked the card because a reoccurring payment of $25 hair oil from Walmart. It took them 8 hours to clear an ssi direct deposit and I have been banking here almost 5 months. This bank is horrible and I hope it closes soon. Now I have to pay for a ride to the main bank on top of failing my class.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular banking hours?
Truist operates Monday through Friday from 9:00 AM to 5:00 PM, with extended hours until 6:00 PM on Fridays. The bank is closed on Saturdays and Sundays.
Does Truist offer drive-through banking? What are its hours?
Yes, Truist has drive-through banking available Monday through Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account with Truist?
You can open an account online, by visiting a branch during business hours, or by phone. CDs must be opened at a branch. Online applications require waiting for mailed debit cards, but branches provide temporary debit cards instantly.
What services does Truist offer besides checking and savings accounts?
Truist provides a range of services including commercial banking, credit cards, loans, mortgages, online and mobile banking, wealth management, and small business banking.
How do I activate my Truist debit card?
You can activate your debit card online, enabling you to make digital and in-person payments using your checking account funds.
What languages are supported at Truist in Arcadia, FL?
Truist supports both English and Spanish for customer service in Arcadia, FL.
What nearby ATMs can I use when visiting the Truist branch?
You can use the nearby Truist ATM located close to the branch as well as the Coinhub Bitcoin ATM if you need alternative access to cash or cryptocurrency services.
Are there any restaurants near Truist where I can grab a meal?
Nearby dining options include Myshelly's Kitchen, known for sandwiches, Yiyis Restaurant Bar offering a bar and pub atmosphere, and Magnolia Street Seafood & Grill for seafood lovers.
What nearby attractions can I visit before or after my appointment at Truist?
You might enjoy exploring the Arcadia Historic District Historical Marker, visiting antique shops like Antiques On Oak or Arcadia Antique Row, or shopping at Honey Belles Boutique & Gifts.
Are there any local services near Truist that can help with insurance or legal advice?
Yes, GreatFlorida Insurance - Sam Self and Don Knoche - State Farm are nearby insurance agencies, and Babboni J Michael provides personal injury legal services close to the Truist branch.