Truist

1.8
94 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
888 W STATE ROAD 436, ALTAMONTE SPRINGS, FL
32714, United States

Hours

Reviews

1.8
94 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
7
1 star
69
  • TN
    Tram Nguyen
    Nov 12, 2025
    5.0
    I had the pleasure of having Shawna McMillion to help me open an account and she made the experience very smooth by providing me with all the things I needed to know and answered any questions I had very thoroughly. I will definitely go to this branch for her next time I need help with anything else!
  • DB
    David Bruce
    Oct 10, 2025
    5.0
    Monica is/was extremely helpful with my account where on line and toll free services were not accommodating. Her assistance allowed me to access my accounts in minimal time, without delays. Thank you/her very much. David B
  • MR
    Mich R
    Sep 26, 2025
    1.0
    Worst customer service
  • BC
    Bekah Chaney
    Sep 10, 2025
    5.0
    We went in to close one of our accounts, and the teller who helped us (Joshua) was incredibly helpful and kind! We asked about a charge and he went above and beyond to help us resolve it, even though he was juggling another drive through client. Honestly, this is legendary service that you don’t get to experience often. Joshua, you rock, and you made our week!
  • PI
    PPP INC
    Aug 23, 2025
    1.0
    -DO NOT USE TRUIST- Opened a new account. Truist Stole $1275, refuses to cash out the account. Bank Reps refuses to verify where the funds are

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.