Truist

2.5
35 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1198 COMMERCE PARK DR, ALTAMONTE SPRINGS, FL
32714, United States

Hours

Reviews

2.5
35 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 star
22
  • AW
    Alli Ward
    Nov 7, 2025
    5.0
    While I don’t particularly care about Truist as a bank one way or another, Jasmine at this branch is such a delight that I wanted to give her a 5 star review. She treated me with kindness and respect, and it made such a big impression on me. I hope Jasmine has nothing but green lights on her commute home.
  • NC
    Néstor Colina
    Oct 24, 2025
    1.0
    Primera vez que veo un banco en EEUU que no tienen cash. Increíble. Nunca está abierto mal servicio
  • AC
    Alex Chau
    Apr 21, 2022
    1.0
    It is hard for me to watch how BB&T ruins my favorite Suntrust branch. Been to this branch for the past few years. Dalia is a 5 stars Suntrust employee. I've watched the BB&T people start to work in that branch at the beginning of the merge. Culturally, the BB&T staffs are sub-par. Customer service is poor and I do not feel welcome in the branch (except when served by Dalia, who is always doing an excellent job). Yesterday was my last time inside that branch and I will not go there again. I will be trying another branch that has better reviews. This is the last chance for BB&T\Truist before I close my accounts and bank somewhere else.
  • RR
    Richard
    Dec 28, 2016
    1.0
    Worst Bank Ever!!! Expect Racial Prejudice if you visit here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.