At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
While I don’t particularly care about Truist as a bank one way or another, Jasmine at this branch is such a delight that I wanted to give her a 5 star review. She treated me with kindness and respect, and it made such a big impression on me. I hope Jasmine has nothing but green lights on her commute home.
NC
Néstor Colina
Oct 24, 2025
1.0
Primera vez que veo un banco en EEUU que no tienen cash. Increíble. Nunca está abierto mal servicio
AC
Alex Chau
Apr 21, 2022
1.0
It is hard for me to watch how BB&T ruins my favorite Suntrust branch. Been to this branch for the past few years. Dalia is a 5 stars Suntrust employee. I've watched the BB&T people start to work in that branch at the beginning of the merge. Culturally, the BB&T staffs are sub-par. Customer service is poor and I do not feel welcome in the branch (except when served by Dalia, who is always doing an excellent job). Yesterday was my last time inside that branch and I will not go there again. I will be trying another branch that has better reviews. This is the last chance for BB&T\Truist before I close my accounts and bank somewhere else.
RR
Richard
Dec 28, 2016
1.0
Worst Bank Ever!!! Expect Racial Prejudice if you visit here.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Altamonte Springs?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the branch operating hours for Truist at 1198 Commerce Park Dr?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on weekends.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone at 844-4TRUIST (844-487-8487) available Monday to Friday from 8 AM to 8 PM and Saturday 8 AM to 5 PM.
How do I activate my debit card from Truist?
You need to activate your debit card online to start making digital purchases and in-person payments with the funds in your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergencies.
What services does Truist provide at this location?
Services include deposit transactions, loans, credit cards, mortgage loans, insurance services, investment and trust services, treasury services, foreign currency exchange, and business banking.
Are there beauty salons near Truist where I can get hair or nail services?
Yes, Hairology Salon and Nails LLC and Hairology Beauty Lounge are nearby salons where you can get hair and nail services before or after visiting Truist.
What convenient stores are close to Truist for quick shopping or snacks?
Trip One and 7-Eleven convenience stores are nearby, making it easy to grab snacks or essentials when you visit Truist.
Are there real estate services near Truist that I can consult with?
Yes, several real estate agents and brokers such as Lewis Huang, Realtor & Mortgage, Silver Sea Title, and Pam Tucker-Broker Associate are close by to assist with real estate needs.
How can I schedule an appointment at Truist?
You can schedule an appointment online via their reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.