TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
This location is slow for business banking. In Oct. 2025 I sat for almost 20 minutes before I gave up and went inside. The girl in the drive threw was helping someone in the right lane and it just never ended. I thought wait a minute this is a drive thru? Today 1/9/2025 the girl put out the metal box and I place my blue deposit and she was busy doing something and I asked her can you please pull that box in? She said just a minute. I snatched it and went inside? If someone masked ran up and snatched it I would be responsible for 8K. Every time you go inside they have plenty of employees. I am just not sure what is upon with this drive thru. I will be going to the Lee rd TD bank from now on. I just don't have the time. This started in Sept/Oct 2025and its getting worse!
DB
Dan Brown
Dec 17, 2025
5.0
I’ve always been impressed by Alex Hernandez and his team here. Highly recommended.
FK
Feruza Khatamova
Nov 2, 2025
1.0
Dear TD Bank Customer Support,
I am writing to file a formal complaint about the extremely poor customer service I experienced at one of your branches.
My debit card was locked without any explanation. When I visited the branch, the staff were unable to provide a reason or solution. They informed me that my card would be reactivated and mailed to my home; however, it has now been over one month and I still have not received it. During this time, I have had to visit the branch three separate times with my two young children.
Unfortunately, the employees demonstrated unprofessional behavior and poor communication skills. One staff member was rude and dismissive, while another repeatedly relied on coworkers to answer basic questions. It was clear that they lacked proper training and customer service standards. This experience has caused me significant inconvenience and frustration.
I kindly request immediate assistance in resolving this issue and receiving my replacement card. Additionally, I ask that this matter be reviewed to ensure other customers do not face similar treatment in the future.
SS
S
Nov 1, 2025
2.0
I'm only leaving this review because Megan was really helpful and kept and open communication with me, Thank you very much. Bank experience wise Hire more employees.
RF
Rebecka Fenley
Oct 3, 2025
1.0
Worst banking experience I’ve had in years. I came in to cash a $3,000 check and the manager at the Altamonte branch told me they didn’t have funds and there was nothing he could do. No effort to help, no solution — just kept insisting I “take his card.” For what, if he clearly wasn’t willing to assist? I explained I don’t have a bank here and the check was from TD, yet he offered zero support until suddenly saying I could open an account and deposit it the same day. Completely inconsistent and honestly unprofessional.
I would never open an account with this bank after dealing with that level of service. Managers should not treat customers like this.
Update: I went to the Sanford branch — they handled everything in under 10 minutes. Night and day difference. The Altamonte team should take notes and change management and staff.. The reviews are already bad enough!
What are the regular drive-through hours at TD Bank in Altamonte Springs?
The drive-through is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday and Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Is the TD Bank branch in Altamonte Springs open on Sundays?
No, this TD Bank branch is closed on Sundays.
Does the TD Bank branch in Altamonte Springs have a drive-through?
Yes, this branch features a drive-through service.
Can customers schedule an appointment at TD Bank in Altamonte Springs?
Yes, customers can schedule an appointment online through TD Bank's appointment booking service.
Where is the TD Bank branch located in Altamonte Springs?
The TD Bank branch is located at 514 E Altamonte Drive, Altamonte Springs, FL 32701, USA.
What types of banking services does TD Bank in Altamonte Springs offer?
TD Bank offers a full range of retail, small business, and commercial banking products and services, including private banking and wealth management through TD Wealth®, as well as vehicle financing services.
Does the Altamonte Springs TD Bank branch support and welcome the LGBTQ community?
Yes, this branch welcomes LGBTQ customers.
What nearby dining options can customers visit before or after banking at TD Bank?
Customers can enjoy dining at nearby places such as Straub's Fine Seafood, Wendy's fast food restaurant, Mimi's Cafe for breakfast and brunch, or Duffy's Sports Grill, which is also a sports bar.
Are there medical facilities near TD Bank in Altamonte Springs for customers who need healthcare services?
Yes, nearby medical facilities include New Smile Dentistry of Altamonte Springs, CareSpot Urgent Care, Kaplan Cosmetic Surgery, Amore Medical, and Orlando Center for Metabolic & Obesity Surgery.
What nearby shops and services can customers explore around the TD Bank branch in Altamonte Springs?
Customers can visit nearby shops like Valhalla Bee Farm for retail products, Family Christian for clothing and gifts, Classic Consignments for vintage clothing, or access health and wellness services like Associates In Dermatology and Acorn Health.