TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
I've been a part of this financial institution for over 30 years, the same location. Today I was making a deposit, the lady asked if I had a debit card, why? I said no I do not, next thing you know I had to show my ID to deposit a small amount of money. If an ID was required, why didn't she ask me when I handed her my deposit slip? I asked for the manager he said it's been the policy since 2023. I've made many deposits in the last two years, this is false and untrue. If this was their policy, why would I be surprised two years later? TD bank has been dealing with government for their illegal dealings not me. From reading all the bad reviews, I notice it's the same lady in the drive thru causing problems. I'll be changing banks IMMEDIATELY, to get profiled after banking with this bank for 30 years and knowing they are using my money to make money is insane!
NH
Nia hijabi
Aug 18, 2025
1.0
To I arrived at the drive-through positive attitude, very respectful. Handed my ID and my money order to a woman at the drive-through, the older woman with the gray and white hair. I had TD bank for 13 years never had a problem. This woman literally refused to cash my order, knowing that I have enough money to cash it. She literally rolled her eyes and looked at me and told me saying she cannot cash my money order because of the account that I have. Anyway, I said OK in a respectful way I went inside of the bank told the other cashier bank and she kindly cashed it for me and she said she didn’t know what that was all about as I was getting my things to leave out the woman from the Drive-through And started rolling her eyes and giving me attitude for no reason I don’t know if she’s racist but God, don’t like ugly and that’s sad that we have to go through this TD bank get too much money for their employees to be treating people like trash when all we’re going to do is trying to get money to take care of our business and pay bill This is so sad I hope this reaches the right person and they work on change and make TD bank On Naman Road a better place this is sad. God bless. I will never come back to there though. For the woman, whoever she is, I’m praying for her
RT
Renee T
Jul 29, 2025
1.0
This worst customer service I have ever seen from TD bank branch specially the older lady that she works at driver through she is rude never smile has big altitude I am very sad that I have to give that branch 1 star I wish I can give minus million
That lady is bad for business I wonder why they have all these money laundry fraudulent issue lately I am moving to another bank
BL
Barbara Lunsford
Jun 9, 2025
5.0
I have never had a problem with this branch. Everyone has always been extremely helpful and professional.
What are the regular operating hours of TD Bank at 2502 Marsh Road, Wilmington?
TD Bank is open Monday to Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Does the TD Bank location on Marsh Road have drive-through service?
Yes, the TD Bank branch offers drive-through banking Monday through Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM, closed on Sundays.
Is TD Bank closed on any upcoming holidays?
Yes, the bank is closed on November 11, 2025 (Veterans Day), November 27, 2025 (Thanksgiving), and December 25, 2025 (Christmas).
How can I schedule an appointment with TD Bank at the Marsh Road location?
You can schedule an appointment online through their booking page at https://www.td.com/us/en/personal-banking/book-appointment#/appointment-type.
What services does TD Bank offer at this Wilmington branch?
This TD Bank location offers retail, small business and commercial banking services, including customized private banking, wealth management, and auto financing services.
Is this TD Bank branch LGBTQ+ friendly?
Yes, TD Bank welcomes LGBTQ+ customers and is inclusive to all clients according to their Google attributes.
What nearby places can I visit before or after my visit to TD Bank?
Nearby you can visit Cafe Sitaly for Italian cuisine and pizza, Philly Pretzel Factory for snacks, or stop by Edible Arrangements for flowers and desserts.
Are there convenient stores close to TD Bank where I can quickly pick up essentials?
Yes, Wawa convenience store is located nearby, providing an easy stop for snacks and essentials before or after your banking visit.
What nearby services are available for automotive needs near TD Bank?
Ron's Discount Tires and Auto Repair is close by for tire and auto repair services, convenient for a quick visit during your time in the area.
Are there fitness or wellness centers near the TD Bank branch?
Yes, F45 Training Brandywine and FitZone gyms are nearby for fitness activities, and Rise Physical Therapy offers physical and occupational therapy services close to the bank.