Wells Fargo Bank

3.9
11 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
4841 Massachusetts Ave NW, Washington, DC
20016, United States

Hours

Reviews

3.9
11 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
2
  • WJ
    William James
    Oct 21, 2025
    5.0
    Jonathan helped tremendously. Would do business with again.
  • KJ
    Katie Junk
    Dec 6, 2024
    1.0
    Staggering incompetence at this location. I have several business accounts with Wells Fargo and scheduled an appointment to open a CD for my business. I spent 45 minutes at the branch opening the account, reiterating several times during the conversation that it was a Business CD (I have no personal accounts at Wells Fargo, so the fact that this had to be reiterated was surprising). I reviewed the accounts in my online portal when I got home, only to find that the staff had opened a Personal CD in my name, not a Business CD. When I immediately notified the branch, they closed the CD but are refusing to return the money to my account without me taking additional time to return to the branch. I have had great experiences at the Bethesda branch in the past and will never return to the Spring Valley location again. I can't even fathom that this level of incompetence is allowed to occur with people's finances.
  • DH
    David Hardy
    Feb 24, 2018
    1.0
    Worst CUSTOMER SERVICE I’VE EVER EXPERIENCED. Attempted to open an account on Saturday morning. Arrived at 12:15pm; one banker available. Waited for 30 minutes listening to the banker share his personal experiences regarding snowboarding, in-line skating, his brother’s death due to a drug overdose and his distaste for Southern California because of it, while he SLOWLY tapped on computer keys. Not one word regarding the client’s financial information was discussed. Amazingly UNPROFESSIONAL.
  • LH
    LaAngel Hartman
    Jan 26, 2018
    5.0
    This is the only Wells Fargo location where there is little to no wait and excellent customer service :D
  • RY
    Robert York
    Jul 3, 2015
    5.0
    The Spring Valley Wells Fargo people provide very good service, pay attention to details, and are friendly. It's a pleasure to go there at so many levels.

Frequently Asked Questions About Wells Fargo Bank

What banking products and services does Wells Fargo Bank at 4841 Massachusetts Ave NW offer?

Wells Fargo offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools to help manage your finances and plan for the future.

Where is Wells Fargo Bank located?

The branch is located at 4841 Massachusetts Ave NW, Washington, DC 20016, USA.