Truist

2.9
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
360 H ST NE, WASHINGTON, DC
20002, United States

Hours

Reviews

2.9
23 reviews
5 stars
8
4 stars
4
3 stars
0
2 stars
0
1 star
11
  • CH
    Christopher Darryl Hunt
    Oct 30, 2025
    5.0
    Exceptional customer service provided by all staff. Pleasant and welcoming environment. Always quick and easy to get in and out with no long lines.
  • SN
    Shaz Naqvi
    Mar 18, 2021
    1.0
    The workers are too slow and some time rude too. Specially Tyshemia. Only the managers are good they know the Business customer value.
  • NW
    Nicholas Waring
    Jan 20, 2021
    1.0
    For the past two years I have lived six blocks from this bank and been a BB&T customer for 15. I have received the slowest service of any BB&T Bank and the longest hold times on my checks at this bank. 10-day hold on my last check from a local bank. I stood in the bank for 2 minutes without anyone saying hi, will be with you in a minute, nothing. I love BB&T just not this branch...
  • JJ
    Joyce Johnson
    Oct 3, 2017
    5.0
    Good customer service.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.