Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.6
11 reviews
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1 star
3
- SWSusan WienerOct 26, 20254.0I found Joalene to be very efficient and pleasant, and hope to see her at this branch again. I wish this branch had Saturday hours, but the availability of free parking (essential) and nearness to where I live make lack of Sat hours much less important than it might be.
- ALAmalia LopezFeb 17, 20215.0Hugh was able to help me with issues I've been having for months that the online help desk couldn't fix. He made our interaction personable and really demonstrated that he was looking out for my best interests as a client.
- CDChandler DennardJul 5, 20185.0Always helpful and friendly
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's branch operating hours?
The Truist branch at 5000 Connecticut Ave NW is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does Truist offer drive-through banking services?
No, the Truist branch at this location does not offer drive-through services; the drive-through is closed every day of the week.
How can I open a new account with Truist?
You can open a new account online, by visiting the branch during business hours, or by phone. Online applications take a few days for card delivery, but visiting the branch lets you get a temporary debit card immediately.
How do I activate my Truist debit card?
Activate your Truist debit card online to start using it for digital and in-person purchases linked to your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money towards goals or emergencies.
What services are available at the Truist branch at 5000 Connecticut Ave NW?
Services include deposit transactions, credit and business loans, mortgage loans, insurance, investment services, treasury and trust services by appointment, international and retail wire transfers, leasing and cash management by appointment, and foreign currency exchange.
Is it possible to book an appointment at Truist online?
Yes, you can book an appointment online via the Truist appointment reservation URL provided on their site.
What public transit or nearby places can help me locate Truist?
Nearby locations include several coffee shops and cafes like Terasol and Italian Bar, which can serve as landmarks when visiting Truist at 5000 Connecticut Ave NW.
Are there dining options near Truist to visit before or after banking?
Yes, nearby dining options include Rosemary Bistro, Jake's American Grille, and Jerry's Subs and Pizza, perfect for a meal before or after your visit to Truist.
What local services are near Truist to help with other errands?
Nearby services include Nice Tailor Cleaners for dry cleaning, UPS Access Point location for shipping and courier services, and multiple gas stations like Shell and BP to fuel your vehicle.