Truist

3.8
16 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1369 CONNECTICUT AVE NW, WASHINGTON, DC
20036, United States

Hours

Reviews

3.8
16 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
0
1 star
4
  • FW
    F WJ
    Oct 24, 2025
    5.0
    Truist Bank manager Mr F. Rivera is a true professional. He provides great service and really cares about his clients.
  • RD
    Reid Dvorak
    Mar 31, 2025
    1.0
    Truly some of the worst customer service I have ever received at a bank. The manager didn't know their own protocol. He had to keep calling other employees for answers to questions. It took 3 visits to resolve my issue. Based on my experience I can't recommend this bank for anything more than a debit card. Happy to pull my money from this place and larger business model.
  • KA
    Kamal Abdelilah
    Feb 3, 2025
    5.0
    I forgot my wallet and it was right in front of the teller.Always ask for a business card from the teller.You get from and go to the same teller and be loyal
  • PH
    ph h
    Jul 1, 2024
    5.0
    Super helpful and very detailed in providing suggestions to manage my accounts.
  • NM
    Nik McCoy
    Nov 20, 2015
    5.0
    My bank is better than yours. I love going in here. I am typically one who does everything in my power to stay out of the actual bank, direct deposit, mobile deposit, online banking...but they make you feel welcomed and appreciated. The staff actually knows my name and greets me by it. Tiana is an awesome teller who is very warm and inviting. Chris and Franciso do their job above and beyond making sure you are taken care of. You should bank here too!!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.