At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Truist Bank manager Mr F. Rivera is a true professional. He provides great service and really cares about his clients.
RD
Reid Dvorak
Mar 31, 2025
1.0
Truly some of the worst customer service I have ever received at a bank. The manager didn't know their own protocol. He had to keep calling other employees for answers to questions. It took 3 visits to resolve my issue. Based on my experience I can't recommend this bank for anything more than a debit card. Happy to pull my money from this place and larger business model.
KA
Kamal Abdelilah
Feb 3, 2025
5.0
I forgot my wallet and it was right in front of the teller.Always ask for a business card from the teller.You get from and go to the same teller and be loyal
PH
ph h
Jul 1, 2024
5.0
Super helpful and very detailed in providing suggestions to manage my accounts.
NM
Nik McCoy
Nov 20, 2015
5.0
My bank is better than yours. I love going in here. I am typically one who does everything in my power to stay out of the actual bank, direct deposit, mobile deposit, online banking...but they make you feel welcomed and appreciated. The staff actually knows my name and greets me by it. Tiana is an awesome teller who is very warm and inviting. Chris and Franciso do their job above and beyond making sure you are taken care of. You should bank here too!!!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does Truist offer drive-through banking services?
No, the Truist branch does not have drive-through banking services; the drive-through is closed every day.
How can I open a new account at Truist?
You can open your new account online, by visiting a branch during business hours to get a temporary debit card immediately, or by phone. Truist CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases using the funds in your checking account.
What types of accounts are available at Truist?
Truist offers checking and savings accounts. Checking accounts are for daily transactions, while savings accounts are designed for saving money towards goals or emergencies.
Which nearby places can I visit before or after my visit to Truist?
Near Truist, you can visit places such as Un je ne sais Quoi... (a bakery and coffee shop), Krispy Kreme doughnut shop, or Salon Charisma for beauty services.
Are there nearby ATMs close to the Truist branch?
Yes, there is a Truist ATM nearby as well as a Wells Fargo ATM close to the branch for convenient cash access.
Can nearby public transit or community services assist customers visiting Truist?
Nearby community organizations such as America's Future and PartnersGlobal are located close to Truist, and these organizations might assist with community resources. Utilizing these nearby places can be helpful depending on your needs.
What languages does Truist support in this branch?
This Truist branch supports services in both English and Spanish for customer convenience.