Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular operating hours?
The Truist branch at 2 Massachusetts Ave NW in Washington, DC is currently closed and does not have drive-through service hours.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by calling Truist at 844-4TRUIST (844-487-8487). Note that CDs can only be opened in a branch.
Do I need to activate my debit card before use?
Yes, debit cards must be activated online before you can make digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving toward goals or emergencies.
What services does Truist provide?
Truist provides services including deposit transactions, loans, credit cards, mortgages, insurance, investment and wealth management, business banking, and foreign currency exchange.
Are there any nearby transportation options to reach Truist?
Yes, the Amtrak Corporate Headquarters train station is nearby, offering convenient rail transportation options for customers visiting Truist at 2 Massachusetts Ave NW.
What nearby attractions can I visit around Truist?
You can visit the Smithsonian Institution Museums near Truist, which provide a rich cultural and historical experience before or after your banking visit.
Are there local dining options near Truist?
Yes, nearby dining includes CapMacDC food truck, Kelly's Irish Times bar and restaurant, Cafe Phillips, and the Dubliner Restaurant & Pub, perfect for meals before or after your visit.
How can I manage my Truist accounts on mobile devices?
You can download the Truist mobile app from the App Store for iOS or Google Play for Android to manage your accounts on the go.
Does Truist offer services in languages other than English?
Yes, Truist provides services in both English and Spanish to accommodate more customers.