Truist

3.4
16 reviews
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Business Details

3402 WISCONSIN AVE NW, WASHINGTON, DC
20016, United States
(202) 730-0053
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3402 WISCONSIN AVE NW, WASHINGTON, DC
20016, United States

Hours

Reviews

3.4
16 reviews
5 stars
8
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1 star
5
  • ES
    Emmalynn “Big Gurl Lady E” Sharf
    Feb 18, 2025
    1.0
    I am a customer of Truist bank. So on Sunday, February 16 I went to the ATM here to deposit some cash into my account, well instead of the amount getting deposited I got a receipt saying that the amount was not deposited and instead given a slip to call Truist. Dude, it's Sunday and secondly the people on the phone just didn't care and I just pray I get $120 back. From now on I will never go thru an ATM for anything if I need money or deposit they got the tellers and if the bank is closed well I can wait. Patience and time are valuable when doing things correctly. Had I waited til Tuesday February 18 I would have been able to get go to the teller put the money in and that would have been it. Nope sometimes an ATM is not a convenience. ****Update: The issue had been addressed and resolved thankfully. ON 4/1 I realized that to avoid the $12 fee taken out of my money I have to do my $500 deposit. I go to the branch and the person I think screwed me over to do the $500 in my account so I will not be charged a fee, and I am calling corporate on 4/2 and filing a complaint. I had over $500 in cash to put in. Instead, of putting the $500 into my account she separated $240 from it so I can do my money order/cashier's check. Now, I am short because the way she did it. From now, I will go to a different Trusit to do the deposit and then go to a different a Truist to get my cashier check. I understand everyone is bout making money, but these days no one has an extra $12 for a fee being taken out of. I will be arguing with Truist about the fee for this month. Some people might be thinking oh it's just $12 but guess what I lost my job due to the Dummy in the white house. I do not have $12 to spare.
  • MA
    Miloud Abdelouahed
    Dec 14, 2023
    2.0
    Fanfastique
  • TA
    Taha azedin
    Jun 17, 2023
    5.0
    Thank you, I
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.