Truist

3.4
16 reviews
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Business Details

3402 WISCONSIN AVE NW, WASHINGTON, DC
20016, United States
(202) 730-0053
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3402 WISCONSIN AVE NW, WASHINGTON, DC
20016, United States

Hours

Reviews

3.4
16 reviews
5 stars
8
4 stars
2
3 stars
0
2 stars
1
1 star
5
  • MA
    Miloud Abdelouahed
    Dec 14, 2023
    2.0
    Fanfastique
  • AT
    abdelhalim taib
    Dec 14, 2023
    5.0
    Je suis client de suntrustbank ,
  • SH
    Sayah Hichem
    Oct 24, 2023
    1.0
    J'ai reçu une lettre mail a par la banque. Il s'agit que je gagner le prix de honda company limited 75 aniversair est ce que c'est vrai répondez moi
  • TH
    Tom Hall
    Nov 6, 2020
    1.0
    Worst client service ever. I visited this branch in an attempt to open a new account as a new customer. I had tried opening online but received the message that my identity could not be verified and was instructed to go the branch. I met with Mr. S. M. who could not have been less helpful. He said there was a problem with Equifax and I would have to deal with them. I advised that he was wrong and he needed to follow the procedure for credit reports with fraud alerts but he would have none of it and asked me to leave, going so far as pretending to call the police when I tried to get assistance from the executive offices. I THEN WENT A FEW BLOCKS AWAY TO A DIFFERENT SUNTRUST AND HAD NO PROBLEM GETTING THE ACCOUNT OPENED BECAUSE THAT EMPLOYEE KNEW THE SIMPLE PROCEDURE. Based on my experience with the Truist/Suntrust location at 3402 Wisconsin Avenue NW in Washington DC, I would advise you to choose a different bank (or a credit union would be even better) unless you want to be treated like garbage.
  • AJ
    Alexa Janac
    Oct 2, 2017
    1.0
    If I could I would give this store a zero. I have never been treated so poorly by SunTrust as i was today. Paula apparently didn't want to deal with me before shuffling me off on Howard.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.