Citi

2.8
13 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
1775 Pennsylvania Ave NW, Washington, DC
20006, United States

Hours

Reviews

2.8
13 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
7
  • BK
    Ben Kilminster
    Dec 29, 2025
    1.0
    Very unhelpful. They like to quote rules for why they can’t do their jobs.
  • ML
    Mark Lewis
    Dec 31, 2024
    5.0
    Close to closing time on New Year's Eve, the staff at this Citibank branch helped my wife open a new account. They were both friendly and professional. (The Citi branch on G St., N.W. had been dismissive, saying that they had another appointment and could not help us. We were the only customers there at that time.) I appreciate that the staff at this Pennsylvania Ave. branch prioritized our needs above any desire others might have had to wind down before closing time.
  • MS
    Mary-Ann Sheridan
    Oct 11, 2020
    5.0
    I LOVE CITIBANK - I love this Pennsylvania Avenue Branch near the White House.. They have always treated me ike Royalty - with Respect, Kindness , and Professioalism - and have gone out of their way to support my banking needs on every level for years - anyone who says otherwise must have just been having a bad day at work...... .Thank you, CITI...!!!
  • MP
    Marcos Panichi
    Nov 5, 2015
    5.0
    As internartional customer having one citibank account i just noticed that my debt card was not valid on the day that I traveled to Washington. Monday morning I was at this location and got a great service. Manager issued a temporary card, solved all my problems. Great location and great service
  • GH
    Gregory Hoffman
    Mar 5, 2012
    5.0
    Good service

Frequently Asked Questions About Citi

What types of financial products and services does Citi offer?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products through Citi Personal Wealth Management.

What are Citi's operating hours during the weekdays?

Citi is open from 9:00 AM to 5:00 PM on Mondays and Fridays, and from 9:00 AM to 4:00 PM from Tuesday through Thursday.