Citi

3.0
16 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
5700 Connecticut Ave NW, Washington, DC
20015, United States

Hours

Reviews

3.0
16 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • BI
    Bach Khoa Lechi Dorje Dang (Mã Điêu)
    Oct 30, 2025
    5.0
    Wonderful staff
  • SR
    Samuel Ramsey
    Sep 4, 2025
    1.0
    Tried to set up accounts to manage my small nonprofit through this location and received inaccurate information from their Retail Business Banker. I tried to work through those issues directly with the Business Banker but he had no patience and seemingly no desire to see the issues resolved. He was pretty unprofessional and extremely unhelpful. I was able to find another location and quickly resolve the issue there. All of that to say, if you're hoping to work on Business Banking specifically, this is likely not the location for you to do that
  • KS
    Kate S
    Aug 2, 2023
    1.0
    Trying to get a live person on the phone at this branch is immposible
  • OA
    Owanna Akbur
    Jul 9, 2022
    5.0
    Expert, professional service in a timely manner.
  • MJ
    maria juczewska
    Sep 12, 2016
    1.0
    It is impossible to get connected to any of your representatives by phone! I tried calling several branches before writing this post. The only case I am trying to call your bank is when there is an emergency - I do not need your phone service to be a copy of your on-line options. If fraud happens, I need to speak to an alive person that can respond to non-standard questions. Your client service by phone is scandalous - completely disrespectful towards the clients who cannot leave their workplace to go to the bank to arrange urgent matters in their working hours!

Frequently Asked Questions About Citi

What financial products and services does Citi offer at this location?

Citi provides digital banking, mortgage products, personal loans, small business banking products and services, credit cards, and personal wealth management investment products and services.

What are the operating hours of Citi at 5700 Connecticut Ave NW, Washington, DC?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday through Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays and certain holidays.