Citi

3.2
13 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2101 L St NW, Washington, DC
20037, United States

Hours

Reviews

3.2
13 reviews
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  • SM
    Seema Manohar
    Oct 6, 2025
    5.0
    A great, friendly service-oriented branch. Always solution orientated & takes time to serve clients. Fredy served me today on an issue that 2 other branches just shrugged their shoulders to & he checked/double-checked & provided exemplary service. Been going to this branch since 2002 & really dont bother going anywhere else, this is the Citibank branch for service in DC.
  • KG
    Keon Gordon
    Sep 15, 2023
    1.0
    Poor customer service. Staff not responsive to the needs of its clients and are not very knowledgeable
  • IH
    Imtiaz ul Haq
    Nov 18, 2022
    1.0
    Carmen Ferrufino is incredibly incompetent. Went in to open a credit card. She literally had ONE job: copy my details from my driving license to the application. She got my name wrong. Then she told me she cannot correct it and I have to fix it myself through their helpline. I've lost hours of my time on their frustrating helpline. I would have been better off just applying online for a credit card.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the 2101 L St NW location?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products.

Where is Citi located in Washington DC?

Citi is located at 2101 L St NW, Washington, DC 20037, USA.