Business Details
About
BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
3.0
16 reviews
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- TTTHB2 days ago5.0I received truly outstanding customer service from Ms. Sheena, Ms. Jazmin, and the entire team at the G Street Citi branch. They went above and beyond to assist me with a slightly complex task just minutes before closing, and did so with patience, professionalism, and kindness. Their willingness to help without hesitation and despite the timing was remarkable and deeply appreciated. Customer service like this is rare today. Thank you!
- BHBirgit HößlSep 2, 20255.0Ressourceful and proficient banking.
- AKa kinneyNov 22, 20241.0Their customer service sucks they always have rude dismissive attitude especially Kalaha Haring
- MKMarjan KhanjaniJul 25, 20231.0These guys are not capable of their job. Went there a couple of months ago to deposit a check in Canadian dollars. They transferred the funds, only to withdraw back after a few days accompanied by a letter stating it was expired. It WAS NOT. They read the date incorrectly, day per month and month per day!!!! Manager Sheena was apologetic but that was all. She asked us to get a new check from the company and go back to the bank. It took us a couple of months after we asked for a new check and it arrived. We went back to the same Citibank branch. An employee gave us several conflicting information about timing and finally told us it is “useless” because their bank needs 8 weeks to process a check and by then the check has expired. This check expires on mid August and it is July 24th when we went there. Avoid at all costs.
- ECElmer dela CruzMay 19, 20165.0I had a great experience opening an account in this Branch. Ms. Maria Wilson was excellent in assisting me and my wife when we opened a savings account. She was patient and informed us about benefits and perks of our account. She even took time to assist us in depositing cash through the ATM. Excellent customer service. One of the best experiences i had transacting with a bank. Mitchell was also very helpful.
Frequently Asked Questions About Citi
What financial products and services does Citi offer?
Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through Citi Personal Wealth Management.
What are the operating hours for Citi on weekdays?
Citi is open Monday to Friday from 9:00 AM to 5:00 PM on Mondays and Fridays, and from 9:00 AM to 4:00 PM on Tuesdays, Wednesdays, and Thursdays.
Is Citi open on weekends?
No, Citi is closed on Saturdays and Sundays.
Are there any holidays when Citi will be closed?
Yes, Citi will be closed on November 11, November 27, and December 25, 2025.
Where is Citi located?
Citi is located at 1400 G St NW, Washington, DC 20005, United States.
How can I contact Citi by phone?
You can reach Citi by calling +1 202-800-2455.
What options are available for banking and ATM services near Citi?
Nearby banking and ATM services include Citibank and the Commercial National Bank Building, both offering banking and financial services in the vicinity.
Are there any coffee shops close to Citi for a quick break?
Yes, Swing's Coffee is a nearby coffee shop where you can enjoy a coffee break before or after your visit to Citi.
What nearby dining options are available around Citi?
Nearby dining options include MXDC, a Mexican restaurant, and Ceiba, a Latin American restaurant, perfect for meals before or after visiting Citi.
Are there any professional or business service providers near Citi?
Yes, there are several nearby professional services including TOP Agency DC (advertising), IBM Center for The Business of Government, BlueLabs Analytics (professional services), and SCL Consulting (accounting and bookkeeping).