Citi

3.9
11 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
5250 Macarthur Blvd NW, Washington, DC
20016, United States

Hours

Reviews

3.9
11 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • SC
    Se C
    Aug 13, 2025
    5.0
    No experience inside here or with Citi but the pylon sign with the temperature needs calibration. Can’t help but to see it whenever I drive by. It always reads lower than it actually is. On a 90 degree day, it will read 80 or in the 70s.
  • MM
    movieyana
    Jun 10, 2025
    5.0
    Wonderful staff at this branch! Omon the branch manager is highly professional and knowledgeable. The personnel at the teller windows are always efficient and experienced. Daisy, who is often at the window, is both delightful and remarkably skilled.
  • XX
    Xachro Sc. (Xac)
    May 23, 2025
    1.0
    We had abysmal experience opening an account. Firstly, we called in prior the schedule an appointment which was missed by the business banking associate and a poor attitude towards us. The associate didn’t understand the products offered by the bank at made us not want to open a business account with Citi and was looking it up on Google while trying to answer our questions. Secondly, the branch manager who subsequently assisted us with also provided subpar customer service. Was slow and was reading the news while servicing us and really showed lack of attention to detail and precision in the way he undertook tasks. The bank manager also could not be bothered to explain or offer us the various products that Citi offers. This experience was in stark contrast with the service we received from Chase. Looks like won’t do business banking with Citi.
  • PR
    Paige Rusher
    Jul 27, 2017
    5.0
    Kyle Spence was an excellent relationship manager for my account. I would highly recommend this Citi Bank branch and Kyle as your financial advisor and for all your financial needs.

Frequently Asked Questions About Citi

What services does Citi offer at the Washington DC location?

Citi provides a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the opening hours for Citi at 5250 Macarthur Blvd NW?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and closed on Saturdays and Sundays.