Citi

4.2
16 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
5001 Wisconsin Ave NW, Washington, DC
20016, United States

Hours

Reviews

4.2
16 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • JR
    Jay Roudebush
    Jul 30, 2025
    5.0
    Nicholas was very helpful in getting some paperwork taken care of for me
  • JW
    James Wright
    Dec 16, 2024
    5.0
    Nicholas Van Huffel was extremely helpful in working on my requests today, he is very professional and a great communicator. He resolved my needs efficiently and it was appreciated.
  • MV
    Mario Verhage
    Sep 11, 2020
    5.0
    The 1800 line was quite frustrating so i drove to the branch and john helped me. Thank you once again!
  • TT
    Tayiba Tamana
    Apr 24, 2019
    1.0
    I usually don’t write reviews but I just had to for this branch after my experience today. They have worst customer service ever. When you walk in they roll their eyes. I waited for more than one hour and they kept saying “one moment” “one moment”. I would’ve understood if it was crowded but it was NOT. Even when it is crowded in the other banks they have positive behavior. People at THIS bank are very ill mannered and I would rate it 0 but unfortunately it doesn’t have that option.
  • NA
    Nasar Ahmed
    Jun 6, 2016
    5.0
    Came in to open, was were well treated. Panaash was very helpful and took me through the whole process in a very friendly and professional manner. Explained everything very clearly...she definitely knows what she is doing. And she is definitely doing it righ.

Frequently Asked Questions About Citi

What types of financial services does Citi offer at 5001 Wisconsin Ave NW?

Citi offers a range of financial services including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products.

What are the operating hours for Citi on weekdays?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, and Tuesday through Thursday from 9:00 AM to 4:00 PM.