About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
1000 Vermont Ave NW, Washington, DC
20005, United States

Hours

Reviews

3.4
9 reviews
5 stars
5
4 stars
0
3 stars
1
2 stars
0
1 star
3
  • DD
    Derek D
    Apr 10, 2025
    5.0
    I was greeted immediately, directed to the teller counter, and the teller was very friendly and helpful.
  • RW
    Regina Welch
    Dec 12, 2023
    5.0
    I just wanted to mention how great customer service is with Ashanta Wilcox She is so helpful recommending just the right options . She’s friendly and explains everything so clearly .She is Awesome !!
  • CF
    Carrieanna Fay
    Sep 29, 2022
    1.0
    Citi banks are frauds
  • AD
    Alpha Duece
    Oct 17, 2017
    1.0
    Attitude is on par with the rest of the poor customer service professionals in the area....Sucks!

Frequently Asked Questions About Citi

What types of financial products and services does Citi offer?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and investment products and services through Citi Personal Wealth Management.

What are the operating hours of Citi's Washington DC branch?

The branch is open Monday and Friday from 9:00 AM to 5:00 PM, and Tuesday through Thursday from 9:00 AM to 4:00 PM. It is closed on Saturdays, Sundays, and major holidays such as November 11, November 27, and December 25, 2025.