Capital One Bank

Reviews

• PS

  Phyllis Smith

  Oct 3, 2025
  1.0
  Made an excuse NOT to service my account. I fully believe that the Mgr Shameka Holmes refused to service my account with a VALID DL issued by the Dept of Motor Vehicles. Her reason? because it had an expiration date...Don't ALL "State" issued IDs have an expiration date? Federal credentials and court order all in hand and SHE refused service still. Welcome to SE DC.
• SC

  Skylar J' PR Agency Social Media Management Company

  Mar 3, 2022
  1.0
  I been banking with them for some years but when I tried to open a business account for business I had all my paperwork they told me my social security number had a block it was funny that I used that same number to open my business account with a another bank I felt like they discriminated against because I'm trans women . I told them I had my operations because they asked me if I used any other names I felt humiliated and embarrassed I've been using my social security number for years and I have LifeLock so if my social security number was compromised they would had told me that my social security number was compromised. I really want to take my money out of this bank and go somewhere else I feel hurt and devastated.
• DG

  Dan G

  Nov 5, 2018
  1.0
  There was a crack bag on the floor !!!! When the man in front of me told security he laughed and responded this is southeast. The people of southeast deserve just as much respect as any othe residents of the district. The security gaurds are too busy flirting with each other to realize that drugs are on the floor of the bank . I will never come here again I’m glad this isn’t my bank . This location is very slow you have workers not assisting customers even though the line is long.
• HK

  hiwot kasa

  Dec 6, 2017
  1.0
  I hate to say this but, I am sitting here to open a business account and all These employees are playing and laughing. It takes 45 to help one customer. The two couples who came before me, gave and left. I just left now. I am on my to Bank of America to open my account. I sguesst to go to this location on your day off or just to use he ATM machine!!

Frequently Asked Questions About Capital One Bank