Capital One Bank

2.5
51 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1700 K St NW, Washington, DC
20006, United States

Hours

Reviews

2.5
51 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
3
1 star
28
  • DK
    David Kofman
    4 days ago
    1.0
    Cannot call in.
  • JS
    Jeffrey Schulman
    Jun 30, 2025
    1.0
    Really bad customer service. Trying to fix a problem over the phone, I was left waiting for a long time. First they told me they were to busy to help, then that my problem was too complicated and that I should visit another branch and expect a long wait. I recently opened an account and so far it's been a truly horrible experience. Am thinking of closing the account even though it will mean a lot of extra hassle.
  • DG
    Daniel Galgano
    Dec 1, 2023
    1.0
    Came in to open an account, and I was told very rudely to do it online. The staff was not helpful and seemed to have no interest assisting customers open accounts. I will be examining other options for where to make deposits in the future.
  • IG
    Ildar Galiev
    Jul 31, 2023
    1.0
    The ATMs are behind closed doors in the after-hours. There are card slots that are supposed to open them, and they do flash green when you put your credit card in, but the doors don't react. Had to look for another Capital one ATM all over the city...
  • LG
    lizzie goldwaters
    Dec 28, 2022
    1.0
    Customer service doesn’t know how to do anything right. Don’t get a capital one credit card

Frequently Asked Questions About Capital One Bank

What are the primary banking services offered by Capital One Bank at 1700 K St NW?

Capital One Bank provides services including opening bank accounts, making cash and coin transactions, using Coin Machine, Night Drop, ATM, and Walk-Up ATM services.

What are the operating hours for Capital One Bank on weekdays?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.