Really bad customer service. Trying to fix a problem over the phone, I was left waiting for a long time. First they told me they were to busy to help, then that my problem was too complicated and that I should visit another branch and expect a long wait. I recently opened an account and so far it's been a truly horrible experience. Am thinking of closing the account even though it will mean a lot of extra hassle.
DG
Daniel Galgano
Dec 1, 2023
1.0
Came in to open an account, and I was told very rudely to do it online. The staff was not helpful and seemed to have no interest assisting customers open accounts. I will be examining other options for where to make deposits in the future.
IG
Ildar Galiev
Jul 31, 2023
1.0
The ATMs are behind closed doors in the after-hours. There are card slots that are supposed to open them, and they do flash green when you put your credit card in, but the doors don't react. Had to look for another Capital one ATM all over the city...
LG
lizzie goldwaters
Dec 28, 2022
1.0
Customer service doesn’t know how to do anything right. Don’t get a capital one credit card
What are the primary banking services offered by Capital One Bank at 1700 K St NW?
Capital One Bank provides services including opening bank accounts, making cash and coin transactions, using Coin Machine, Night Drop, ATM, and Walk-Up ATM services.
What are the operating hours for Capital One Bank on weekdays?
Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Where is Capital One Bank located?
Capital One Bank is located at 1700 K St NW, Washington, DC 20006, USA.
How can I contact Capital One Bank by phone or fax?
You can call Capital One Bank at +1 202-296-9601 or send a fax to +1 202-296-7604.
Does Capital One Bank have an online presence where I can learn more?
Yes, visit their website at http://www.capitalonebank.com and their Facebook page at https://www.facebook.com/CapitalOneBankWashingtonDC5/.
What nearby food options are available for customers visiting Capital One Bank?
Nearby food options include Halal Grill Food Truck, Restaurant K by Alison Swope, Dunkin', and Cosi, which offer fast food, coffee, sandwiches, and more.
Are there other banks or financial services near Capital One Bank on K St NW?
Yes, David Latimer NMLSR ID 459866 - Wells Fargo is another bank located nearby.
What health and wellness services can I find near Capital One Bank?
Nearby wellness options include Pekoe Acupuncture, Dinara Mirzakarimova Acupuncture, Dr. Leanne Ekstrom Acupuncturist, and Yao Shan Center for Chinese Medicine.
Is there a place nearby to get legal assistance near Capital One Bank?
Yes, Wilson Sonsini Goodrich & Rosati, Heavside Reed Zaic A Law, and LawCo USA offer legal services close to Capital One Bank.
Can I attend or find community services or non-profits near Capital One Bank?
Yes, nearby community service organizations include the Alliance for Aging Research, Center For Public Integrity, Latino Student Fund, and Young Democrats of America.