Capital One Bank

3.4
41 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
336 Pennsylvania Ave SE, Washington, DC
20003, United States

Hours

Reviews

3.4
41 reviews
5 stars
20
4 stars
4
3 stars
2
2 stars
1
1 star
14
  • JS
    jeanetta spencer
    Nov 26, 2025
    5.0
    I like this branch; the employees are always nice and helpful. I never walked in here without being greeted, and thanked. Even when it’s busy you are never greeted with a bad attitude, but you will however receive a smile.
  • EE
    Ezio
    Jul 25, 2025
    5.0
    I just wanted to share how great my experience was with Britni today. She was so patient and helpful. I had a few different issues to work through, and she took the time to walk me through each one without making me feel rushed. What I really appreciate was I actually made a mistake on my account that ended up creating extra work for her, but she never once made me feel bad about it. Instead, she stayed calm, patient, and incredibly helpful the entire time. She went out of her way to fix the issues I caused and took the time to walk me through everything so I wouldn’t run into the same problem again. Even though I know I gave her additional tasks to handle, she treated me with kindness and professionalism from start to finish. It’s rare to get service like that these days, and I’m really grateful for her help. Capital One is lucky to have someone like Britni on their team.
  • RR
    Ravyn
    May 5, 2023
    1.0
    This location looks dusty and abandoned.
  • AB
    Artem Bogdanov
    Dec 14, 2019
    1.0
    Hi I called today to replace my lost at home credit card. I asked the representative not to block the current card while sending the replacement. They did completely wrong blocking the card + I had to wait over 30 minutes and been asked the same questions over and over. This is terrible service. Plus I cannot customize the design of the card, which almost every financial institution offers to do and it’s quite easy.

Frequently Asked Questions About Capital One Bank

What are the operating hours of Capital One Bank at 336 Pennsylvania Ave SE?

Capital One Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

What services does Capital One Bank provide?

Capital One Bank offers services including Ambassador help, opening bank accounts, making cash and coin transactions, Coin Machine access, Night Drop, ATM, and Walk-Up ATM.