I just wanted to share how great my experience was with Britni today. She was so patient and helpful. I had a few different issues to work through, and she took the time to walk me through each one without making me feel rushed.
What I really appreciate was I actually made a mistake on my account that ended up creating extra work for her, but she never once made me feel bad about it. Instead, she stayed calm, patient, and incredibly helpful the entire time. She went out of her way to fix the issues I caused and took the time to walk me through everything so I wouldn’t run into the same problem again. Even though I know I gave her additional tasks to handle, she treated me with kindness and professionalism from start to finish.
It’s rare to get service like that these days, and I’m really grateful for her help. Capital One is lucky to have someone like Britni on their team.
GD
Guney Demirci
Dec 28, 2021
1.0
Worst Capital One bank branch ever! Manager or banker was sitting in front and talking on the phone for 15 mins while people wait in line. Also sent me away saying I don’t have an appointment. They were no body in there. Their system don’t have available time slot next 6 months. Lazy bank workers and useless manager. Close the branch if you won’t serve your customers.
What are the operating hours of Capital One Bank at 336 Pennsylvania Ave SE?
Capital One Bank is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Capital One Bank provide?
Capital One Bank offers services including Ambassador help, opening bank accounts, making cash and coin transactions, Coin Machine access, Night Drop, ATM, and Walk-Up ATM.
Where is Capital One Bank located?
The bank is located at 336 Pennsylvania Ave SE, Washington, DC 20003, USA.
What is the contact phone number for Capital One Bank in Washington, DC?
You can reach Capital One Bank at +1 202-543-2510.
Does Capital One Bank have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/139658549441090 (username: CapitalOneBankWashingtonDC9).
Are there any nearby ATM locations for Capital One Bank?
Yes, there is a nearby Capital One ATM close to the bank location for convenient cash withdrawals.
What public service and educational places are near Capital One Bank?
Nearby you can find Naval Lodge No. 4 and Masonic Lodge, both serving community and educational purposes, useful for visitors interested in local public service institutions.
What dining options are available near Capital One Bank?
Several restaurants like mezeh (Mediterranean), Sushi Capitol (Japanese), Béarnaise (French), Young Chow (Chinese), and bars such as Stanton & Greene and The Pour House are located nearby for visitors looking for meals before or after their bank visit.
Can I find business and professional services near Capital One Bank?
Yes, RT3 Business Solutions (accountant), Miller & Company LLP (financial services), Burly Steel (marketing agency), and Potomac Tech Wire (business/community services) are nearby to assist with various professional needs.
Are there any nearby accommodations if I need to stay close to Capital One Bank?
The Washington Seminar Center nearby offers hostel, hotel, and motel accommodations for visitors needing a place to stay.