Capital One Bank

3.0
39 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1947 14th St NW, Washington, DC
20009, United States

Hours

Reviews

3.0
39 reviews
5 stars
16
4 stars
2
3 stars
2
2 stars
3
1 star
16
  • CC
    Carrie Carley
    Jun 16, 2025
    5.0
    I recently opened a Capital One bank account, and I needed to deposit some checks. I went to this location, and the people were all so kind! The service was quick but not rushed, and they helped me figure out a few features on the app that I hadn't known about.
  • KB
    Kyle Barrett
    Jul 30, 2020
    1.0
    The ATM at this location is not safe. There are regularly people sleeping and hanging out here. I've come across urine, vomit, old food, and more on the floor. I feel sorry for the cleaning people. It's gotten worst since this location has been shut down because of the pandemic. Once a man came up to me at the ATM and was upset that I wouldn't give him money so he tried holding the double doors closed as I left. I've tried repeatedly to reach out to a manager or someone else (I was told they have ambassadors and not managers on site) at this branch. No one follows up. I also tried contacting the corporate number, was told the concerns would be addressed, and again there's no resolution. Micheal asked if I had called the police?? There's no accountability. At this point, I am switching banks. It's clear Capital One does not care about the safety of their customers.
  • LH
    Laporsha Harper
    Apr 12, 2020
    5.0
    Awesome layout , Efficient and kind professional bank tellers , great overall experience !!!

Frequently Asked Questions About Capital One Bank

What services does Capital One Bank at 1947 14th St NW offer?

Capital One Bank provides banking services including Ambassador help, account opening, cash and coin transactions, and more.

What are the operating hours of Capital One Bank at 1947 14th St NW?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.