I recently opened a Capital One bank account, and I needed to deposit some checks. I went to this location, and the people were all so kind! The service was quick but not rushed, and they helped me figure out a few features on the app that I hadn't known about.
KB
Kyle Barrett
Jul 30, 2020
1.0
The ATM at this location is not safe. There are regularly people sleeping and hanging out here. I've come across urine, vomit, old food, and more on the floor. I feel sorry for the cleaning people. It's gotten worst since this location has been shut down because of the pandemic.
Once a man came up to me at the ATM and was upset that I wouldn't give him money so he tried holding the double doors closed as I left.
I've tried repeatedly to reach out to a manager or someone else (I was told they have ambassadors and not managers on site) at this branch. No one follows up. I also tried contacting the corporate number, was told the concerns would be addressed, and again there's no resolution. Micheal asked if I had called the police?? There's no accountability.
At this point, I am switching banks. It's clear Capital One does not care about the safety of their customers.
LH
Laporsha Harper
Apr 12, 2020
5.0
Awesome layout , Efficient and kind professional bank tellers , great overall experience !!!
What services does Capital One Bank at 1947 14th St NW offer?
Capital One Bank provides banking services including Ambassador help, account opening, cash and coin transactions, and more.
What are the operating hours of Capital One Bank at 1947 14th St NW?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
What is the address and contact number for Capital One Bank on 14th Street NW?
The bank is located at 1947 14th St NW, Washington, DC 20009. You can contact them at +1 202-890-4518.
Where can I find online information about Capital One Bank's local events?
You can find events near you at capitalone.com's local events page: https://www.capitalone.com/local/events
Does Capital One Bank have an online banking service?
Yes, Capital One Bank offers online banking services along with other financial services.
Which banks are located near Capital One Bank at 1947 14th St NW?
Nearby banks include Bank of America Financial Center and another Capital One Bank location close by.
What nearby dining options are available around Capital One Bank on 14th Street?
Nearby dining options include Boss Burger, Angelico la Pizzeria, U & Jerk Jamaican Restaurant, Jumbo Pizza, JJ's Cheesesteaks, Sudhouse DC, Tabaq Bistro, Black & Orange burger restaurant, and Desperados dive bar.
Are there fitness or wellness centers near Capital One Bank at 1947 14th St NW?
Yes, nearby wellness centers include DC Row offering gym and spa services and SoulCycle 14th Street providing cycling classes.
What beauty and spa services are near Capital One Bank at 1947 14th St NW?
Nearby beauty salons and spas include Angels Brows Shaping, Edges Barbershop, and Saigon Nails.
How can I find Capital One Bank’s Facebook page for updates?
You can visit their Facebook page at https://www.facebook.com/1902830169815716 or search for CapitalOneBankWashingtonDC14thStreet on Facebook.