KeyBank

2.3
19 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
6 Storrs Rd, Willimantic, CT
06226, United States

Hours

Reviews

2.3
19 reviews
5 stars
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1 star
12
  • SS
    sarah smith
    2 days ago
    1.0
    Pros: They answer the phone almost everytime. Their ATM works and is indoors. They have a drive-thru and it is fairly quick. Cons: If you have an issue with your account you will get completely different answers depending on who you ask or when you ask them a lot of the time - sometimes no answer at all without calling their corporate office or a different branch. Seems to be frequent mix ups handling even small amounts of money... Manager is unhelpful and condescending. Genuinely recommend going to a different location if possible or switching banks, especially if you aren't "tech savvy" and able to find your own answers/fix your own account issues online or with someone from their corporate office. Something is amiss at this location.
  • LM
    Lucy McCusker
    Dec 17, 2025
    1.0
    Very passive customer service. Only willing to do the bare minimum to help its customers.
  • CT
    Christopher Torres
    Jul 18, 2025
    1.0
    not good it close in a time I cant go to see what's in there
  • AT
    A. B. M Hasan Talukder
    Oct 16, 2019
    5.0
    People were very supportive!

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Willimantic, CT?

KeyBank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does KeyBank in Willimantic offer drive-through banking services?

Yes, KeyBank in Willimantic has drive-through services available during regular business hours: Monday to Friday, 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.