BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Pros: They answer the phone almost everytime. Their ATM works and is indoors. They have a drive-thru and it is fairly quick.
Cons: If you have an issue with your account you will get completely different answers depending on who you ask or when you ask them a lot of the time - sometimes no answer at all without calling their corporate office or a different branch.
Seems to be frequent mix ups handling even small amounts of money... Manager is unhelpful and condescending. Genuinely recommend going to a different location if possible or switching banks, especially if you aren't "tech savvy" and able to find your own answers/fix your own account issues online or with someone from their corporate office. Something is amiss at this location.
LM
Lucy McCusker
Dec 17, 2025
1.0
Very passive customer service. Only willing to do the bare minimum to help its customers.
CT
Christopher Torres
Jul 18, 2025
1.0
not good it close in a time I cant go to see what's in there
What are the regular business hours for KeyBank in Willimantic, CT?
KeyBank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does KeyBank in Willimantic offer drive-through banking services?
Yes, KeyBank in Willimantic has drive-through services available during regular business hours: Monday to Friday, 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.
What financial products and services are available at KeyBank Willimantic?
KeyBank offers checking accounts, savings accounts, CDs, loans & lines of credit, credit cards, and investment services.
How can I schedule an appointment with KeyBank in Willimantic?
You can schedule an appointment online through their scheduling page at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900756&fs=1&appointmentTypeGroupId=banking&ch=yext.
Is KeyBank Willimantic a member of any banking associations?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender.
What are the holiday closures for KeyBank in Willimantic?
KeyBank Willimantic is closed on the following holidays in 2025: November 11, November 27, and December 25.
What languages are supported at KeyBank Willimantic?
KeyBank Willimantic supports English.
Where is KeyBank located in Willimantic?
KeyBank is located at 6 Storrs Rd, Willimantic, CT 06226, United States.
What nearby parks can I visit before or after my banking at KeyBank Willimantic?
You can visit Philip Lauter Park, Lauter Park, Alex Caisse Park, Park Springs, Willimantic Skatepark, and WAIM Community Garden, all of which are nearby and great for outdoor activities.
What nearby transportation options are available near KeyBank in Willimantic?
The Windham Region Transit District bus station is close to KeyBank, providing convenient transportation options to visit the bank and nearby attractions.
Are there nearby services for shipping and courier needs near KeyBank Willimantic?
Yes, both the UPS Access Point location and UPS Alliance Shipping Partner are nearby for your shipping and courier needs.