Webster Bank

Reviews

• KK

  Kasy

  Nov 15, 2025
  1.0
  They dont know how to pack quarters here. My quarters came with euros, what the hell am I supposed to do with euros?!
• EW

  Eric Weinstein

  Oct 2, 2025
  1.0
  I wouldn’t trust them with a roll of quarters. The worst banking/probate experience my family has ever had to endure. How they are allowed to operate as a regulated entity really has me wondering. Their record keeping is out of the fifties and they have no idea where certain documents are. Just pathetic. And after closing the account finally they now tell us one year later it has a balance in it of less than a dollar.
• MF

  Mel Frank

  Sep 7, 2024
  1.0
  I logged on to write a horrible review of the branch at Bishop's Corner to alert people and saw the other ones, so I will just add another. I went to withdraw money on Friday afternoon. I had to wait online in a small bank with no air conditioning on a hot and humid day. Because of the size of the space I could easily overhear the transactions at the windows and none of the people who were working there seemed competent or empathetic. When I approached to withdraw my money, I was told that I would not be able to and that I needed to call to withdraw above a certain amount of money that I had been saving to make a purchase and therefore my back account could easily cover. For me, it was not the information, but it was the condescending, of course you should have known this tone, the clear disgust of needing to deal with a customer, and the lack of any offered solution. While waiting on line, others started complaining that this woman with the tone was walking around and not helping customers. I was the one who was defending her. Clearly a mistake. I was so hot because of the broken AC and irritated at having to see other treated so poorly and now myself, I went to another branch where I and the other customers were treated with respect across town and I got my money. I have loved my interactions with the wonderful people at LaSalle Rd, New Britain Ave, and Farmington Ave in Hartord. It is not Webster. It is this branch. STAY STAY STAY AWAY. Apparently, they don't have money there, so why go?
• JS

  Jeff Snailberg

  Jun 12, 2023
  1.0
  Awful customer service, was treated awfully. Could not even open a simple bank account here. They do not know what they’re doing.

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