Webster Bank

Reviews

• SS

  Sabrina Sanclemente

  Jun 19, 2024
  1.0
  Horrible experience. From the moment I parked, stepped outside of my car and walked towards the bank, a tell man yelled at me saying that I couldn’t park there. I told him “I am walking inside the bank to use the ATM,” and all he could say was “you can’t park there.” He proceeded to follow me inside the bank and watched me. I felt so uncomfortable that I didn’t even use the ATM, so I just left. He then followed me outside and watched me as I drove off. It’s understandable to tell someone to not park there if you see them walking away from the bank. But if someone is going inside to use it, do not yell at them saying they can’t park there. It’s rude and unprofessional.
• LK

  Lois Koteen

  Apr 16, 2024
  5.0
  Love everyone at the West Hartford branch. They are always so helpful.
• AS

  Adam Smith

  Mar 30, 2023
  1.0
  Very upset and didn't even make it inside. I parked I. The parking lot to use the ATM and a tell man yelled at me, you can't park there. I explained I was using the ATM, he then stood outside the atm room until I was done. Then as I walked out told me I had to leave if I was not using the bank. I have 2 problems with this, 1 I was using the bank, and 2 it was 357 amd the bank closes at 4. Thus is very poor customer service.
• ST

  Steven Twitchell

  Oct 25, 2017
  5.0
  I was waited on by a female teller, Simran. She couldn't have been more helpful with what was a rather complicated transaction. Not only was she well informed regarding the procedure necessary to complete my transaction but Simran was refreshingly personable. I hope the bank recognizes her talents and does whatever's necessary to keep her working for the bank. She has a bright future ahead!

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