It's a love/hate relationship. The staff is incredible, the ATM is indoors and accessible 24/7... but I've spent hundreds if not thousands on fees. It feels the overdraft system is designed to nab ya one way or another. Also, the savings account costs $5 a month if under 3 or 4 hundred, which if you use that account for vacations and such, it'll catch you off guard and then also threatens having another overdraft fee!
SA
Samir Aziz
Jun 1, 2022
5.0
I have been a Wells Fargo customer for over a decade. I recently moved into the area and have since begun using the services at this branch on Highland Av. When I read some of the past reviews, I must say that I personally have not experienced long-waiting times, everyone at this branch speaks English, and I have received outstanding service from every employee that assisted me. Understandably, some persons may experience little to no patience when entering a bank. Others may believe that the “customer is always right”. We as customers should not automatically look for faults; especially if they can easily be corrected. Everyone at the Highland Av WFB has been polite and professional. If we treat them with the respect they deserve, I am sure that we will be treated equally in return.
KR
Karen R
Apr 15, 2022
2.0
Very slow and not very helpful with very poor attitudes.