As the largest community bank in the market, we have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank’s associates have served on the boards of directors and committees of 54 nonprofit organizations in the area.
PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.
I cannot say enough positive things about this bank. I have been a customer at this branch for almost 25 years when it was the First National Bank of Suffield. Every time I enter the bank I am greeted by the employees and most of them know my name. The customer service is always excellent and everyone is very knowledgeable.
MD
Mike Dean
Jan 30, 2024
1.0
I can’t believe that poor service and negative impact on business of such a banking branch. I went there to open checking account which’s going to be initial before opening business checking. Banking staff asked me even property tax receipts, utilities bills to verify my address. So funny, I just left from there and stopped by at M & T bank, Enfield and opened Checking right away with driver license only. Of course, I do have relations with several banking institutions, the only thing is my Asian face of American.
MA
Manny Almanzar
Jul 7, 2020
4.0
Quick and efficient!
CM
Colleen Shanley-Loveless, MBA
Jul 17, 2016
5.0
Have loved my bank for almost 25 years! Great personal one-on-one service! Never wait in line and they always know your name!
Frequently Asked Questions About PeoplesBank Banking Center, ATM & VideoBankerITM
How do I set up Direct Deposit?
To set-up a direct deposit from your employer, you will need the PeoplesBank routing number (211871772), your PeoplesBank account number, and our address: PeoplesBank, 330 Whitney Avenue, Holyoke, MA 01040.
What is the PeoplesBank Routing Number?
Routing #211871772
How do I report a lost or stolen Visa® Debit Card or ATM Card?
During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 877.888.1388).
Monday through Friday - 8:00 a.m. - 10:00 p.m. Saturday and Sunday - 10:00 a.m. - 2:00 p.m.
After banking business hours, call 833.451.6677.
How do I update address, phone number or email address?
Easily update your address, phone number or email address by logging into PeoplesOnline Banking and visiting the Service Center link at the top of the page.
During banking hours, call our Customer Solutions Center at 413.538.9500 (outside of area call 800.342.9100).
Monday through Friday - 8:00 a.m. - 7:00 p.m. Saturday - 8:00 a.m. - 2:00 p.m.
Or visit a PeoplesBank office near you.
What are the banking center hours for PeoplesBank Banking Center, ATM & VideoBankerITM?
The banking center is open Monday to Friday from 8:30 AM to 4:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
What are the drive-through hours at this PeoplesBank location?
The drive-through is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 2:00 PM, and Sundays from 10:00 AM to 2:00 PM.
How can I set up direct deposit at PeoplesBank?
To set up direct deposit, provide your employer with PeoplesBank's routing number 211871772, your account number, and the bank's address at 30 Bridge Street, Suffield, CT 06078.
What should I do if I lose my Visa® Debit or ATM card?
During banking hours, call the Customer Solutions Center at 413.538.9500 or 877.888.1388; after hours, call 833.451.6677 to report a lost or stolen card.
How can I update my contact information with PeoplesBank?
You can update your address, phone number, or email by logging into PeoplesOnline Banking or calling the Customer Solutions Center during banking hours.
Does the PeoplesBank location have accessibility features?
Yes, this PeoplesBank location has a wheelchair-accessible entrance and a drive-through service for customer convenience.
Where is the PeoplesBank Banking Center located?
It is located at 30 Bridge Street, Suffield, CT 06078, United States.
What nearby banks are close to PeoplesBank Banking Center in Suffield?
First National Bank of Suffield is a nearby bank where customers can compare services or obtain additional financial services.
Are there dining options near PeoplesBank Banking Center in Suffield?
Yes, customers can visit nearby restaurants such as Pacifica Cuisine for sushi, Tosca Restaurant for Italian and American dishes, and Suffield Pizza and Family Restaurant for pizza.
What local amenities can I visit while at the PeoplesBank location?
You can visit the Kent Memorial Library, Suffield for community events or the Lily House Bed & Breakfast if you're planning an extended stay.