KeyBank

3.3
12 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
596 Middle Tpke, Storrs, CT
06268, United States

Hours

Reviews

3.3
12 reviews
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1 star
5
  • VL
    Vicky Lacafta
    Mar 26, 2025
    5.0
    One of the best Keybank locations around in my opinion. It makes banking fun to come in and see friendly and familiar faces!
  • JJ
    Jennifer
    Jan 9, 2025
    5.0
    Hello My Name is Jennifer I have been having Key Bank Account for Me Since the Year 2022!!! I am Handicapped with Cerebral Palsy Disabilities and I Permanently Paralyzed on my Left Side!!! Every Since I had Opened Up My Bank Account with Key Bank All the Time the Employee's are Very Understanding and Very Friendly and Extremely Helpful with All Of My Personal Bank Stuff that I Needed to Take Care of for Myself!!! The Key Bank Employee's Never Ever Rushed Me at All they Let Me Take Care of All My Personal Business at the Bank!! They are Very Respectful and Kindness to Me!!! I am Truly Happy and Blessed that I had Opened My Bank Account for Me in the Year 2022!!!! With Me having Cerebral Palsy Disabilities and I have a Learning Disabilities it's Very Important to Me that I Feel Comfortable with My Personal Bank Stuff at this Bank!!! Thank You Every Person at the Key Bank in Storrs for being Understanding and being Positively Supportive and Make it Easier for Me to do My Personal Bank Stuff for Me at the Bank!!! Thank you for being Respectful and Extremely Helpful to Me Every Time I Go to the Bank!!! Thank You!! From. Jennifer 😃❤️😇🦄🌈 🌞🌟♥️😇💪😇🦄🌈🌞🌟🫂😀👼🏼😇🌹🏦💕
  • JL
    Jennifer Larkin
    Jun 11, 2024
    5.0
    Love this branch! Maureen is the best and always extremely helpful.
  • BB
    Benjamin
    Jul 7, 2022
    1.0
    After 4+ hours of talking to the branch manager about an issue on phone and in person. I was not happy with the bank anymore and asked for my account to be closed. The bank refused to give me cash only a check. OK no problem when I told the manager I then would be cashing it at the bank he said NO. I which point I had to remind him that checks are legal binding documents. He refused to cash a (from bank slip) an "Official Bank Check." And when explained to the teller who was an award winning teller in 2021 she said I can't do that. At which point the manager said ____ approved it. That tells me it is some type of bank policy not to, as the teller knew she can't do that. Just why. I don't understand and am scared that a bank manager needed approval from above him to cash an Official Bank Check drawn from that bank, that exact branch. This all started by the bank automatically flagging my bank account and even after the funds cleared and was in my bank account they could not give me access to the account. Key Bank would not or worse could not unflagged it after I provided everything they asked for. Update... Months later they did not close my account I still get a statement from them I will be calling on Monday if they refuse to close it over the phone. They will not like it when I stop in. If you thinking about an account here run. They put me under stress with trying to deposit my father life insurance and locked my account for a simple mistake and after providing every piece of evidence they ask for they still could not unlock it please run from this Bank.
  • JS
    Justin Smith
    Sep 4, 2018
    1.0
    Horrible experience while dealing with an ATM that never refunded my check that couldn't be processed

Frequently Asked Questions About KeyBank

What are the regular lobby hours at KeyBank in Storrs, CT?

KeyBank in Storrs is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

During which hours is the drive-through service available at this KeyBank location?

The drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM at the Storrs branch.