KeyBank

3.1
13 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
596 Middle Tpke, Storrs, CT
06268, United States

Hours

Reviews

3.1
13 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
6
  • VL
    Vicky Lacafta
    Mar 26, 2025
    5.0
    One of the best Keybank locations around in my opinion. It makes banking fun to come in and see friendly and familiar faces!
  • JG
    Jason G
    Apr 24, 2022
    1.0
    The people are all so nice and helpful but unfortunately that doesn’t cut it. Key is a janky cut-rate operation, stuff often doesn’t work, you’re going to be frustrated and it’s not worth the $20 promo or whatever they are offering, just don’t make an account with them.
  • HB
    Herman Barlow
    Jan 16, 2021
    5.0
    Key bank has always been very professional in their service. I have found it a great place to do banking. They always call me by name and are so polite.
  • LW
    Lynne Warren
    Jan 20, 2020
    1.0
    You'd think a bank would be able to do a simple car loan with automatic withdrawal. I spent too much time having to go into the bank, talking to managers, filling out paperwork (3 times in three months) for automatic payments ...the first time, they didn't even have it set up even though it was done through a dealership; the second time, they denied the ACH because we were changing the payment to an earlier date; the third time, they denied it because the date was changed back to the original day but they pulled the money out two days later... ended up getting a lower rate loan somewhere else. I don't know where the disconnect happens but it was painfully obvious this bank doesn't know what it's doing.
  • JS
    Justin Smith
    Sep 4, 2018
    1.0
    Horrible experience while dealing with an ATM that never refunded my check that couldn't be processed

Frequently Asked Questions About KeyBank

What are the regular lobby hours at KeyBank in Storrs, CT?

KeyBank in Storrs is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

During which hours is the drive-through service available at this KeyBank location?

The drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM at the Storrs branch.