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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Believe the reviews of these people below.
I want to rate this higher, the people seem ok and appear helpful at first.
1/They place unusually long holds on checks
I brought them a local bank check that cleared the next day. They put a hold on it for 10 days. Yes they will pay you interest in the account on it, but that is minimal to non existent, and did not cover the additional interest costs on the loan I was going to apply it to.
2/ I have a legacy mortgage with them that was going to reset. The rates they offered me were way higher than the market rates I received other places. They said they would rate match if I brought it in, bout would not match on the total cost and fees.
3/ I went there right as they opened and they opened 3 minutes late
4/ the app is nearly useless
5/ can only make an additional principle payment from my internal account. And that is subject to holes that make no sense.
6/ transfer to and from the external accounts are artificially low. The lowest of all my accounts
— I can transfer money from fidelity into my usual bank account the same day.
— with key bank, I transfer, and the next day it comes out of my account, but there is a hold again on this ach transfer. There is same day ach transfer and they hold it for a week or more.
7/ limits in mobile check deposit are the lowest I have
8/ the people seem nice enough but the experience is horrible
I will be closing my account next month. But because of all the restrictions they have I have had to keep it until this month
TJ
Terry Josue
Jan 8, 2023
4.0
I like it. They can be little strict on some things, but still my preferred one.
JA
John Andrews
Apr 9, 2022
1.0
Had accounts here for years. Needed a notary to sign some loan documents. Juan and Joe (who isn’t here anymore) used to have me email them the document and print it and notarize it. The guy that was in there today said no I don’t print anything for anyone. Clearly they do not care about helping their customers. How much does it cost you to receive an email and print a document for a customer? Good thing there’s a million banks to choose from.
What are the regular business hours for KeyBank in Stamford, CT?
KeyBank in Stamford, CT is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does KeyBank offer drive-through banking services at this location?
Yes, the KeyBank branch at 721 Canal St offers drive-through services Monday to Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.
Is KeyBank in Stamford closed on any major holidays?
Yes, this KeyBank location is closed on November 11, November 27, and December 25, 2025 for holidays.
What banking products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services. They also provide ATMs, online/mobile banking, relationship rewards, safe deposit boxes, and investment services.
How can customers schedule an appointment at KeyBank Stamford?
Customers can schedule appointments online through the booking URL provided by KeyBank, which allows selection of banking-related appointment types.
What is the address and contact information for the KeyBank branch in Stamford?
The branch is located at 721 Canal St, Stamford, CT 06902. You can reach them at the main phone number +1 203-905-4185 or the alternate phone +1 203-905-4199.
What are some nearby dining options if I visit KeyBank in Stamford?
You can visit New Wave Seafood located near KeyBank at 721 Canal St, offering seafood and a beer bar, perfect for a meal before or after your banking visit.
Are there any nearby professional services near KeyBank in Stamford?
Yes, nearby professional services include Beeby Clark + Meyler (advertising and marketing agency), and Lessonbee (software development), which may be helpful if you have business-related needs.
What nearby places can help me with home and health care services around KeyBank?
Senior Helpers and STEPS Home Care offer home health care and personal care services close to the KeyBank branch, which could be useful for customers seeking such support.
Where can I find additional information about KeyBank's products and services online?
You can learn more about KeyBank's products and services by visiting their featured message link at https://www.key.com/personal/index.jsp?ppc=15Q1_CMPSEO_brhpgs_seo_.