At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean. Availability varies by location.
Can I choose different bill denominations at Citizens ATMs?
Yes, Citizens ATMs offer various bill denominations such as $5, $10, $20, and $100, though offerings may vary by location.
Are card and phone tap transactions supported at Citizens ATMs?
Most Citizens Branch and Owned ATMs support card tap and phone tap transactions using a Citizens debit card loaded to your mobile wallet.
How do I personalize my Citizens ATM experience?
You can set preferences for language, receipt options including e-Receipts, and Fast Cash at most Branch and Citizens Owned ATMs to streamline transactions.
Can I deposit cash and checks at Citizens ATMs?
Yes, cash and check deposits are accepted at Full Service Citizens ATMs, but availability varies by location.
Are Citizens ATMs accessible 24/7?
Most Citizens ATMs are available 24/7; however, those located inside stores or venues operate during the hours of those locations.
Do Citizens ATMs offer video teller services?
Yes, you can connect with a live teller via video at select Citizens ATM locations, with virtual assistants also available for additional support.
Is the Citizens ATM at 1978 West Street accessible for people with disabilities?
Yes, this location features wheelchair accessible entrances, seating, and hearing loop systems for accessibility.
What nearby places can I visit after using the Citizens ATM at Cumberland Farms?
Nearby you can visit Hidden Valley Mini Golf for some fun, or relax at Hops on West at Hidden Valley, a local beer garden and pub.
Are there convenient nearby services around the Citizens ATM location to assist customers?
Yes, nearby services include Western Union for money transfers and Gulf gas station and convenience store for fuel and essential items.
How can nearby locations help me when visiting the Citizens ATM?
Nearby places such as Cumberland Farms offer coffee and snacks, and Kizl's Family Restaurant provides dining options, ideal for visitors before or after ATM transactions.