Liberty Bank

Reviews

• CC

  Cheryl Cook

  Oct 10, 2023
  1.0
  All questions have to go through the nightmarish customer service number. It is beyond frustrating to get the simplest questions answered. They have completely lost the local bank atmosphere.
• JP

  Jason Punty

  May 1, 2023
  1.0
  Really awful to be honest. They switched to an app which keeps locking me out. They tell you to call and can never get anyone on the phone. I miss Simsbury Bank. I think its time to change banks
• MG

  Mike Goldberg

  May 11, 2022
  5.0
  Was helped today with opening a business account. Very happy with the quality of service.
• DB

  Dessie Botham

  Dec 26, 2019
  1.0
  Horrible Bank. No one answers phone, auto response says leave your name and number and we will get back back to you.to you. They never did. Simsbury Bank was wonderful, this bank is a nightmare.
• DR

  Daniel Roth

  Dec 9, 2019
  1.0
  I was a Simsbury Bank Customer for over 20 years and I have never in those years been let down or mis treated by anyone in the Simsbury Granby or Avon branches. But now that it’s liberty Bank there quality has tanked. There phones haven’t been working for over two months it takes over 45 minutes to get a Human being on the phone and I have had horrible experiences with liberty thus far. I would not recommend this bank to anyone. Closing my accounts and moving banks. It’s a shame because Simsbury was a great bank with great people and now I never want to deal with them ever again. Good luck with the take over Liberty I’m sure I’m not the only person leaving.

Frequently Asked Questions About Liberty Bank