TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
My husband went in today to open a another account a savings and as he walk in the teller is filling her nails and I was denied help at the moment said I had to make appt and the manager in the back yelling out I had to make an appointment because they were closing. Horrible customer service. Manager screaming all the way from the back.
JC
Jared Coogan
Feb 11, 2021
1.0
This TD branch is excellently run. The employee's are hardworking, cheerful, and try to add a human aspect to account administration. Wonderful professional atmosphere maintained by good people!
I cannot recommend TD as an institution however, In my 4 year experience with the bank they did not work with me to achieve financial goals and find solutions that work for me. Despite my fairly stable financial footprint, including long term ownership of real world assets such as vehicles and interests in LLC's. These suggesting my ability to maintain accounts in good standing and be an outstanding customer.
I have felt resistance when trying to transact on a personal level for about a years time. In which they have taken the maximum transaction time on almost every transaction I initiate, this has resulted in increased losses I can not afford.
They also engage in debit resequencing which is an industry standard, but can vary greatly in the way its administered. In my case TD has continually ordered transactions in a way that maximizes my losses and at times is wildly different than what my real time asset portfolio ledger and other financial instituations show regarding the same transactions.
GP
Glen Parchmann
Oct 20, 2020
1.0
Used to be responsive at this branch. I have left messages for the branch manager to get back to me, and no one ever returns a call. When I email TD Bank staff to get information about the PPP loan program, no one responds. The customer service has deteriorated at this branch over the past three years.
MH
maryann happenny
Jun 21, 2017
4.0
Friendly helpful like extended hours
OT
Orlando Taveras
Jun 26, 2016
5.0
My experience with this bank has been very pleasant and worth while.
What are the main services provided by TD Bank at this location?
TD Bank offers retail, small business, and commercial banking products and services, along with customized private banking, wealth management, vehicle financing, and dealer commercial services.
Where is TD Bank located in Rocky Hill?
TD Bank is located at 632 Cromwell Avenue, Rocky Hill, CT 06067, United States.
What are the standard operating hours for TD Bank's in-branch services?
The bank is open Monday through Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does TD Bank offer drive-through banking services at this location?
Yes, TD Bank's drive-through is available Monday through Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM, closed on Sundays and certain holidays.
Is TD Bank closed on any holidays?
Yes, this location is closed on November 11, November 27, and December 25 in 2025.
How can I schedule an appointment at TD Bank?
You can book an appointment online through TD Bank's appointment booking page or via their mobile app, TD Bank (US).
Does this TD Bank branch have any special inclusivity policies?
Yes, this branch welcomes LGBTQ customers and offers drive-through banking services for added convenience.
What nearby places can I visit after banking at TD Bank on Cromwell Avenue?
Nearby you can visit S&P Wine And Liquors for beverages, Olympic Taekwondo Academy Rocky Hill for martial arts classes, and The Den Salon for beauty treatments.
Are there convenient food options close to TD Bank in Rocky Hill?
Yes, SUBWAY sandwich shop and Arch II Sports Bar and Grill are nearby, offering quick meal choices before or after your visit to the bank.
Can I find pet care services near the TD Bank location?
Yes, Animal Hospital of Rocky Hill and Haviar David E DVM offer veterinarian and pet care services nearby for your convenience.