Citi

Reviews

• RN

  Riccardo Natoli

  Sep 11, 2025
  1.0
  THERE IS NO CITIBANK ATM HERE !! IT WAS CONVERTED TO A COINSTAR --- DROVE 20 MIN. THIS IS WHY CITIBANK IS A FAILING INSTITUTION !!
• JD

  Jason Doornick

  Jul 25, 2024
  1.0
  Slowest most disorganized bank I’ve been to. There will be employees behind the counter watching the line grow and they won’t take you. They’ll just be looking busy or walking around. There is one… maybe MAYBE 2 assistant bankers that work on the outside. There slow, but kind. They’re disorganized, but get what you want done. This review should help them figure out a system of efficiency.
• JM

  Jannette Moore

  May 25, 2024
  1.0
  If I could give negative stars I would. How do you call yourself a bank and not accept a cash payment for your own credit card!! Drove out of the way to make a payment and they wouldn’t take my payment even with my card and driver’s license. They said I could pay at the atm, but would have to call customer service to set up my pin. Guess what…customer service was not available to setup my PIN number. Overall awful process. Chase by far has the best banking system. Avoid Citibank if possible.
• MN

  Michael Nicolosi

  Oct 4, 2018
  3.0
  Great branch by default, my branch on Federal Road closed. Citibank needs more branches! Good online banking and phone app. The only issue I have is with Citi phone banking when needed. All calls are outsourced overseas and you must have a ton of patience when dealing with citi phone banking representatives. I wish the call center was in AMERICA.
• IP

  I know you cloned my phone

  Dec 8, 2016
  5.0
  This branch and Citibank hands down is the best bank out there, my only bank. They have never let me down. Helped me get a temp card when I lost my wallet. Had a birth certificate and a pic of my ID some mail and a business card and they pressed a temp and overnighted a card to me and waived the charge. I dropped all my banks because of the standards set by citi.

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