Established in 1825, Liberty Bank is one of the oldest and largest mutual banks in the country. As a full-service financial institution, Liberty offers consumer and commercial banking, cash management, home mortgages, business loans, insurance and investment services.
The worst customer service I have ever dealt with. The Norwich branch employees, Madeline and Erica were not helpful at all!
I would suggest using a real bank and avoiding this bank!
TV
TK Vestal
Aug 9, 2023
1.0
The bank itself is ok and staff is nice if you go inside. But, if you must go through drive-thru it takes 30 minutes when there are only 2 cars in line. This has happened many times to me at various times of day. Going in is an option for some but many of us use drive through because of limited mobility. During busy times managers or someone in the other offices should come help out with customers at the teller's window instead of one person trying to help walk in and drive through and backing up the whole process.
MR
michele ryan
Sep 19, 2017
5.0
Friendly local bank
TT
Tiffany Mcdonald (Lil t)
Jul 16, 2016
1.0
Money gets taken out of my account for no reason! Customer service has no clue and bounces you all over the place smh I will be closing my account
What services does Liberty Bank offer to its customers?
Liberty Bank offers consumer and commercial banking, cash management, home mortgages, business loans, insurance, investment services, and more.
Where is Liberty Bank located in Norwich, CT?
Liberty Bank is located at 77 Salem Tpke, Ste 101, Norwich, CT 06360, USA.
What are the regular business hours of Liberty Bank?
Liberty Bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is Liberty Bank wheelchair accessible?
Yes, Liberty Bank has a wheelchair accessible entrance and parking, and also features a drive-through service.
Does Liberty Bank require appointments for visits?
No, Liberty Bank does not require appointments. Customers can visit during business hours without booking in advance.
What special services does Liberty Bank provide at their branch?
Liberty Bank provides a drive-up ATM, drive-up window, night drop, safe deposit box services, and instant issue debit cards.
What are Liberty Bank's holiday closures?
Liberty Bank will be closed on November 11, 2025, November 27, 2025, December 25, 2025, and January 1, 2026.
Are there any pharmacies near Liberty Bank for quick prescription needs?
Yes, Norwich Pharmacy is located nearby, making it convenient to fill prescriptions before or after banking errands.
Where can I get food and beverages near Liberty Bank in Norwich?
Nearby options include Edible Arrangements for desserts and gifts, Starbucks for coffee, Subway for sandwiches, and Infinity Palace Chinese Buffet for a buffet-style meal.
What other services or shops can I visit around Liberty Bank?
Near Liberty Bank, you can find CosmoProf for hair supplies, Hair Unique Salon and Sunny's Nails & Spa for beauty services, and several real estate agencies like Randall Realtors and Kyle Bobowicz Real Estate.