Business Details
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BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
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- EBEmma BJan 1, 20241.0atm door is locked!?
- BBBecca BeardMay 24, 20231.0I have been with Key bank for years and have not had a bad experience until recently at their North Haven Branch! On May 5th I had visited the branch requesting a new card with the same number because my chip was acting up. Two employees informed me the card would take up to 3 weeks to arrive and I expressed it was a time sensitive issue as I was leaving the states for a vacation and needed the card. I understood there was a chance the card may or may not arrive before my trip. I had the employee mark the dates I was going to be away to ensure I would have access to my cards, issue me an ATM card, take my old debit card and request a new one (so I thought )… I called the Branch at one point during the week of May 14th to see if my card arrived, they told me it hadn’t and to give it a few more days. On May 22nd I went to the branch to see if my card had arrived, after checking the lock box and not seeing it, a third employee checked the system and said my card was still active. I reassured her the card number was active but the card wasn’t as it was no longer in my possession and a new one has been ordered. This is when I was informed the card was NEVER ordered! With leaving in 2 days for a trip, I was livid as I was proactive and ordered it in advance to avoid this problem! The employee began the process of ordering a new one and got the manager to approve expedited shipping as I needed it immediately. After explaining what happened to the manager, specifically that I came in 3 weeks ago on Cinco De Mayo to have this processed, he looks at me and said “You must’ve been drunk”…. I was in complete disbelief that the MANAGE of all people would say something so unprofessional and try to shift the blame. There is proof that I was in this location on that date receiving service. I know we’ll enough it would not have been appropriate if I wrongly accused one of their employees for drinking on the job, joking or not! The lack of respect and professionalism has made me start looking at other banks because this is not the type of behavior I should expect when I walk into a Key Bank Branch!
- MPM PAug 30, 20171.0Customer service in the loan department does not communicate with clients. They do not return your call or reply to emails. Zero customer service skills. I would not recommend it.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank at 110 Washington Ave, North Haven?
KeyBank is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is KeyBank's drive-through service available?
The drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is KeyBank at this location closed on any holidays?
Yes, KeyBank is closed on holidays including November 11, 2025, November 27, 2025, and December 25, 2025.
What products and services does KeyBank offer at this branch?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, investment services, and KeyBank Relationship Rewards.
How can I schedule an appointment at KeyBank North Haven branch?
You can schedule an appointment online via the reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900718&fs=1&appointmentTypeGroupId=banking&ch=yext
What are the contact options for reaching KeyBank at this location?
You can reach KeyBank at their main phone number +1 203-234-6890 or the alternate phone number +1 203-245-6220. A fax line is also available at +1 203-245-6220.
What is KeyBank's association and regulatory status?
KeyBank is a Member of the FDIC and an Equal Housing Lender, ensuring compliance with banking regulations and consumer protections.
Which nearby financial or business services can customers visit around KeyBank's North Haven branch?
Nearby businesses include LP Counseling Services, Total Insurance Solutions, DeChello Law Firm LLC, Radiant Wealth Management, CLA Wealth Strategies, Edward Jones Financial Advisor, and Proto Group LLC, offering health, insurance, legal, financial advising, and real estate services for customer convenience.
Are there printing and shipping services near KeyBank that I can use before or after banking?
Yes, FedEx Office Print & Ship Center is nearby, providing printing, shipping, and food delivery services for your convenience around your banking visit.
What recreational or personal care options are close to KeyBank for customers?
Nearby places include Uncle Fish seafood restaurant and Tranquil Tymes LLC offering massage therapy and physical therapy, ideal for relaxing or dining before or after banking.