KeyBank

2.4
10 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
1715 Foxon Rd, North Branford, CT
06471, United States

Hours

Reviews

2.4
10 reviews
5 stars
2
4 stars
2
3 stars
0
2 stars
0
1 star
6
  • JM
    joe magistro
    Sep 3, 2025
    1.0
    Went on September 3 approximately 2:45 PM, not a friendly atmosphere I felt like I was in customs when I went to Italy
  • CA
    Chris Affie
    Jun 6, 2025
    1.0
    Dana Ladyga is the worst manager of a bank branch that I have ever seen. I opened an account and now I have no access to the account. She said I would have access to online bill payment and checks and now she is lying to her associates about what she told me. It might take 2 weeks to gain access to my account.
  • BB
    Britney “bmarie”
    Apr 12, 2025
    1.0
    If I could give 0 stars I would. Absolutely awful service. This location likes to make up their own policies that don’t align with the actual company policies. I went in because I need 3 years of statements from a closed account (which I closed less than 5 months ago) I was told by customer service that if I need that asap, I could go to any location and get this. When I went to this location. I was first told that I don’t have a closed account then told I have many closed accounts. During this process I was told I could this myself online until I said that online doesn’t show my closed accounts anymore. When they finally did find the account I was told that they were not allowed to print my statements per the managers policy. When I said I don’t understand why they couldn’t help me but in the past guilford has helped me with this situation. I was denied service and told to go to Guilford (which unfortunately they were closed that day). I then asked why customer service told me that I could come here and I was told that I was misinformed….I called Guilford and they were shocked at the service I received and even apologized to me. Since they were closed they recommended I go to Madison. I was in and out of the door in Madison in less than 10 minutes and was able to get my situation handled. All North Branford had to do was press print but they couldn’t even be bothered. Let me state this again 2 other locations agreed that what this branch did was wrong!!! I will be writing a review for Guilford and Madison as they deserve 5 stars.
  • JH
    Joel Hurliman
    Apr 1, 2021
    5.0
    Very helpful staff, great social distancing layout.
  • KB
    Katrina Belton
    Nov 16, 2019
    4.0
    Justin Tuthill is great! Talk about multi talented. He's the backbone of the branch as a desk rep, teller and financial advisor! He provided excellent service (which is hard to find nowadays). I would give 5 stars but I dislike Key Bank. If you have to bank with Key, conduct your business at this North Branford location w/ Justin!

Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank in North Branford, CT?

KeyBank in North Branford is open Monday through Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Does KeyBank offer drive-through service at this location?

Yes, KeyBank's North Branford branch offers drive-through service during regular branch hours with slight extensions on Thursday and Friday until 5:00 PM.