Webster Bank

3.0
14 reviews

About

BankWebster Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
1120 Main Street, Newington, CT
06111, United States

Hours

Reviews

3.0
14 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
1
1 star
6
  • SP
    Stay True Body Piercing
    Feb 27, 2024
    1.0
    Terrible Experience with Rude Bank Manager. I had the unfortunate experience of dealing with Karen the Karen at this branch and it was absolutely dreadful. Not only was the manager extremely rude and dismissive, she has disrespected my account and I twice now. They also displayed a shocking lack of competence. It's appalling that someone in such a position lacks basic customer service skills and fails to fulfill their responsibilities effectively. Avoid this branch at all costs unless you enjoy being treated with disrespect and incompetence. One star is too generous for this dismal excuse of a bank manager. The bank tellers are great. But the manager will get this branch closed in no time. When approached and asked to speak to a higher up Is this right When approached and asked if I can speak to a higher up, the manager Karen told me that she was ‘not allowed to give out phone numbers’. And on top of that asked if she could take my name in number down instead. Speaking to another Webster, this is simply not true. Thanks Karen.
  • ER
    Elizabeth Rivera
    May 1, 2023
    1.0
    Karen the manager was discrimating me I was highly offended she was not pleasant at all and very rude... and told me to go elsewhere
  • SR
    saeed r
    Jan 5, 2023
    1.0
    I have been doing business with them for so many years, My personal and my business accounts. I have been noticing that customer service of specifically this branch is getting worst. I don't even see manager at this location anymore. I guess it's time for me to search for another bank.
  • MA
    Melissa Alvarez
    Dec 6, 2021
    4.0
    Excelente

Frequently Asked Questions About Webster Bank

What are the regular operating hours for Webster Bank at 1120 Main Street?

Webster Bank is open from 9:00 AM to 5:00 PM Monday to Friday, and 9:00 AM to 2:00 PM on Saturdays. It is closed on Sundays.

Does Webster Bank offer drive-through banking services, and what are the hours?

Yes, Webster Bank offers drive-through services from 9:00 AM to 5:00 PM Monday through Friday and from 9:00 AM to 2:00 PM on Saturdays. The drive-through is closed on Sundays.