Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.
Terrible Experience with Rude Bank Manager.
I had the unfortunate experience of dealing with Karen the Karen at this branch and it was absolutely dreadful. Not only was the manager extremely rude and dismissive, she has disrespected my account and I twice now. They also displayed a shocking lack of competence. It's appalling that someone in such a position lacks basic customer service skills and fails to fulfill their responsibilities effectively. Avoid this branch at all costs unless you enjoy being treated with disrespect and incompetence. One star is too generous for this dismal excuse of a bank manager. The bank tellers are great. But the manager will get this branch closed in no time. When approached and asked to speak to a higher up Is this right
When approached and asked if I can speak to a higher up, the manager Karen told me that she was ‘not allowed to give out phone numbers’. And on top of that asked if she could take my name in number down instead.
Speaking to another Webster, this is simply not true.
Thanks Karen.
ER
Elizabeth Rivera
May 1, 2023
1.0
Karen the manager was discrimating me I was highly offended she was not pleasant at all and very rude... and told me to go elsewhere
SR
saeed r
Jan 5, 2023
1.0
I have been doing business with them for so many years, My personal and my business accounts. I have been noticing that customer service of specifically this branch is getting worst.
I don't even see manager at this location anymore.
I guess it's time for me to search for another bank.
What are the regular operating hours for Webster Bank at 1120 Main Street?
Webster Bank is open from 9:00 AM to 5:00 PM Monday to Friday, and 9:00 AM to 2:00 PM on Saturdays. It is closed on Sundays.
Does Webster Bank offer drive-through banking services, and what are the hours?
Yes, Webster Bank offers drive-through services from 9:00 AM to 5:00 PM Monday through Friday and from 9:00 AM to 2:00 PM on Saturdays. The drive-through is closed on Sundays.
Where is Webster Bank located?
Webster Bank is located at 1120 Main Street, Newington, CT 06111, United States.
How can I contact Webster Bank by phone?
You can reach Webster Bank by calling +1 860-666-5629.
Does Webster Bank have a mobile app I can use on my smartphone?
Yes, Webster Bank offers a mobile app available on the Apple App Store and Google Play Store for convenient banking.
Where can I find more information about Webster Bank online?
More information about Webster Bank can be found on their official website at https://www.websterbank.com/locations/main-st-newington-ct/
Are there any nearby financial services if I need additional advice or services?
Yes, nearby financial services include Edward Jones - Financial Advisor: Sandra Larson and Mary-Fran Damico, as well as TD Bank and M&T Bank, all offering various financial and banking solutions.
What nearby dining options are available if I want to have a meal before or after visiting Webster Bank?
Nearby dining options include 5 And Dime Canteen, Not A Phase Cafe, Toasted Oat Newington, GoldBurgers, Dunkin', Envy Cafe, Yes We Can bar and restaurant, and Rooster Company.
What beauty and wellness services are located near Webster Bank?
Nearby beauty and wellness services include Indigo Hair Innovation, L A Nails II, Hair-Kissed, Flavia Pedraza Beauty Studio, Rock and Soul Hair, Soft As A Petal Massage LLC, Skin By Lee, and Lyra's Hair Design.
Does Webster Bank engage with their community, and how can I learn more about their values?
Since 1935, Webster Bank has been community-minded and values-guided, focusing on personalized banking solutions that meet customers' needs. You can learn more by visiting their website or social media pages such as Facebook and Twitter (@websterbank).