Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
I had a wonderful experience at this branch- KiKi was so professional, branch supervisor very professional and caring- I had such an amazing experience, I would recommend anyone looking to open a CD account to go to this branch or any other transactions.
They have exceeded my expectations
Thank you- Chapel St Branch
SH
Sean H
Dec 30, 2025
1.0
ATM is supposed to be 24/7 yet they lock it after 5pm!!!! it has its own separate locked off hallway so it has nothing to do with security. I have never seen a bank close their ATM after a set time. 0/5.
I have tried to call the branch but no one picked up. I will be calling corporate to complain.
Update: Corporate confirmed that ALL Wells Fargo ATMs are supposed to be 24/7, and as far as they are aware there is no reason for them to be closing it at 5pm.
LS
Leslie Starkes
Dec 21, 2025
1.0
The employees of this branch should be ashamed of the discriminatory behavior they display to people of their community. My husband had an unsatisfactory experience at this branch being targeted by his appearance. It was particularly disheartening that even though the staff appeared to share his same ethnic background, they still chose to treat him with suspicion and bias. He works too hard to be treated in such a degrading and suspicious manner. No customer should be profiled or made to feel like a criminal simply because of how they look. We will be taking our business elsewhere and ensuring that corporate is made aware of the bias present at this location.
GS
Goku Star
Dec 20, 2025
1.0
I went there today and they told me to cash my check when I had appropriate identification what's a payroll check from the company I work out I was treated unfairly discrimination from my appearance which I was wearing athletic gear this branch will hear for my lawyer soon
QQ
QYDJRIECE
Dec 13, 2025
5.0
Nyasia at the Chapel St. Branch is manager material.
I want to commend Nyasia for her outstanding service at the New Haven branch (956 Chapel St). Her financial literacy regarding IRAs, brokerage accounts, and CDs is top-tier. She went above and beyond by identifying my needs and helping me set up a small business account and credit card.
Her command of the products and her customer service skills led me to believe she was the manager. She is a standout employee who deserves recognition; if she wasn't with Wells Fargo, I would have hired her myself.
What services does Wells Fargo Bank at 956 Chapel St offer?
Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.
What are the operating hours of Wells Fargo Bank on weekdays?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Wells Fargo Bank open on Saturdays and Sundays?
The bank is open on Saturdays from 9:00 AM to 12:00 PM and closed on Sundays.
How can I schedule an appointment with Wells Fargo Bank?
You can book an appointment online via their scheduling link at appointments.wellsfargo.com with store ID AC12126.
What holidays is Wells Fargo Bank closed?
The bank is closed on November 11, 2025, and November 27, 2025, for holidays.
Does Wells Fargo Bank at this location have a drive-through service?
No, this Wells Fargo Bank branch does not have a drive-through facility.
Where is Wells Fargo Bank located and how can I contact them?
It is located at 956 Chapel St, New Haven, CT 06510. The main phone number is +1 203-497-3625 and toll-free at +1 800-869-3557.
What nearby places can I visit around Wells Fargo Bank at 956 Chapel St?
Nearby attractions include Bulldog Apartments, Yale Center for the Study of Globalization, and popular dining spots such as ZINC New Haven and New Haven's Taste of China.
Are there convenient dining options near Wells Fargo Bank?
Yes, nearby dining options include New Haven's Taste of China, Zinc New Haven Kitchen (offering gluten-free and international cuisine), and China King.
How can I use nearby transportation or landmarks to find Wells Fargo Bank?
Wells Fargo Bank is close to well-known landmarks like Bulldog Apartments and educational points like Yale Center for the Study of Globalization, making it easy to locate. You can also visit the area around 956 Chapel St, New Haven, CT to find local transit options nearby.