Wells Fargo Bank

3.0
44 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
956 CHAPEL ST, New Haven, CT
06510, United States

Hours

Reviews

3.0
44 reviews
5 stars
17
4 stars
4
3 stars
2
2 stars
2
1 star
19
  • MM
    Moraima Medina
    4 days ago
    5.0
    I had a wonderful experience at this branch- KiKi was so professional, branch supervisor very professional and caring- I had such an amazing experience, I would recommend anyone looking to open a CD account to go to this branch or any other transactions. They have exceeded my expectations Thank you- Chapel St Branch
  • SH
    Sean H
    Dec 30, 2025
    1.0
    ATM is supposed to be 24/7 yet they lock it after 5pm!!!! it has its own separate locked off hallway so it has nothing to do with security. I have never seen a bank close their ATM after a set time. 0/5. I have tried to call the branch but no one picked up. I will be calling corporate to complain. Update: Corporate confirmed that ALL Wells Fargo ATMs are supposed to be 24/7, and as far as they are aware there is no reason for them to be closing it at 5pm.
  • LS
    Leslie Starkes
    Dec 21, 2025
    1.0
    The employees of this branch should be ashamed of the discriminatory behavior they display to people of their community. My husband had an unsatisfactory experience at this branch being targeted by his appearance. It was particularly disheartening that even though the staff appeared to share his same ethnic background, they still chose to treat him with suspicion and bias. He works too hard to be treated in such a degrading and suspicious manner. No customer should be profiled or made to feel like a criminal simply because of how they look. We will be taking our business elsewhere and ensuring that corporate is made aware of the bias present at this location.
  • GS
    Goku Star
    Dec 20, 2025
    1.0
    I went there today and they told me to cash my check when I had appropriate identification what's a payroll check from the company I work out I was treated unfairly discrimination from my appearance which I was wearing athletic gear this branch will hear for my lawyer soon
  • QQ
    QYDJRIECE
    Dec 13, 2025
    5.0
    Nyasia at the Chapel St. Branch is manager material. I want to commend Nyasia for her outstanding service at the New Haven branch (956 Chapel St). Her financial literacy regarding IRAs, brokerage accounts, and CDs is top-tier. She went above and beyond by identifying my needs and helping me set up a small business account and credit card. Her command of the products and her customer service skills led me to believe she was the manager. She is a standout employee who deserves recognition; if she wasn't with Wells Fargo, I would have hired her myself.

Frequently Asked Questions About Wells Fargo Bank

What services does Wells Fargo Bank at 956 Chapel St offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours of Wells Fargo Bank on weekdays?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM.