Webster Bank

2.7
26 reviews

About

Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
553 Farmington Avenue, New Britain, CT
06053, United States

Hours

Reviews

2.7
26 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
2
1 star
13
  • XM
    Xavier Mitchell
    Aug 27, 2025
    1.0
    ATM can be unreliable. Didn’t dispense a large transaction I made this morning. I now have to wait 7-10 business days to get my money back. Beware if you are using the ATM with another financial institution. The frustration you’ll feel from being told, “There’s nothing we can do in this situation” will only increase the more you try.
  • JM
    Jackie Mccc
    Apr 27, 2021
    1.0
    The white man has very poor customer service.
  • K8
    kim 808
    Apr 27, 2021
    1.0
    Horrible service.
  • DE
    Dre E
    Feb 13, 2021
    1.0
    The white man and white lady inside of this particular location are rude as hell! If you don’t want people to come to that branch, maybe you should update your times that you’re open and closed, on your website!
  • MJ
    Mike Jason
    Oct 27, 2018
    5.0
    Never been there but I rated them anyways

Frequently Asked Questions About Webster Bank

What are the regular banking hours for Webster Bank in New Britain, CT?

Webster Bank is open Monday to Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.

Does Webster Bank in New Britain have a drive-through service and what are its hours?

Yes, Webster Bank offers a drive-through service Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.