Webster Bank

2.8
27 reviews

About

BankWebster Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
553 Farmington Avenue, New Britain, CT
06053, United States

Hours

Reviews

2.8
27 reviews
5 stars
10
4 stars
2
3 stars
0
2 stars
2
1 star
13
  • JL
    jack largo
    Dec 21, 2025
    5.0
    I’ve had so many great experiences here. The staff are amazing, professional, and kind.
  • XM
    Xavier Mitchell
    Aug 27, 2025
    1.0
    ATM can be unreliable. Didn’t dispense a large transaction I made this morning. I now have to wait 7-10 business days to get my money back. Beware if you are using the ATM with another financial institution. The frustration you’ll feel from being told, “There’s nothing we can do in this situation” will only increase the more you try.
  • SK
    Suzanne Kowal
    May 6, 2023
    5.0
    Pleasant employees. cashed a check . In and out quickly
  • AR
    Ava Rosario
    Apr 12, 2023
    5.0
    Great customer service! Thank you for going above and beyond
  • TT
    Tony
    May 12, 2016
    2.0
    The tellers at this bank cannot handle a line longer than three people. If you walk in and see that kind of line, know that to get in the back of it is a half hour commitment at least.

Frequently Asked Questions About Webster Bank

What are the regular banking hours for Webster Bank in New Britain, CT?

Webster Bank is open Monday to Wednesday from 9:00 AM to 5:00 PM, Thursday and Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.

Does Webster Bank in New Britain have a drive-through service and what are its hours?

Yes, Webster Bank offers a drive-through service Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.