Liberty Bank

3.9
16 reviews

About

BankATMHome Loan ProviderLiberty Bank
Established in 1825, Liberty Bank is one of the oldest and largest mutual banks in the country. As a full-service financial institution, Liberty offers consumer and commercial banking, cash management, home mortgages, business loans, insurance and investment services.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Liberty Bank
747 Farmington Ave, New Britain, CT
06053, United States

Hours

Reviews

3.9
16 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • PM
    P The me
    Feb 15, 2024
    1.0
    Young polish girl at drive through was rudest person I've ever met. So rude made me wanna switch banks. Make sure not to make any honest mistakes here
  • PS
    Patrick S
    May 6, 2019
    1.0
    This branch is down the street from my office, and I always regret going there despite the convenience. The branch has no lobby ATM, so if the drive-through one is out of service (as it sometimes is) you either have to go inside and fill out a slip to make a checking account withdrawal or, if it's after hours, find yourself out of luck. When I set up a business account here, the manager misspelled the name of my company and didn't enroll me in e-statements, prompting a 20-minute call to customer service to reverse the paper statement charges. This branch doesn't have a change machine. Bank staff will instead request that you roll all your change for processing -- something I haven't done since the turn of the millennium. Liberty Bank desperately needs to send upper management here to fix the myriad problems with this place.
  • PL
    Potok Law
    Nov 10, 2018
    5.0
    This bank provides excellent and personal customer service. Both personal and business banking are top notch. Many of our clients utilize Liberty for business accounts and the online banking experience is very business friendly.
  • CS
    chris standish
    Dec 12, 2017
    5.0
    Best bank I’ve been to. The friendly staff is what keeps me going back!

Frequently Asked Questions About Liberty Bank

What are the main products offered by Liberty Bank?

Liberty Bank offers personal and business banking, mortgages, home equity loans, credit cards, and investment services.

What services are available at Liberty Bank?

Services include drive-up ATM, drive-up window, night drop, and instant issue debit card.