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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Staff doesn’t know what they’re doing. Policies are completely inconsistent and different ever time I go.
JR
Jhonatan Rodriguez
Nov 27, 2020
5.0
What a delightful appointment with the manager of this branch. Certainly all my questions were answered beyond my expectations. Thank you so much A+
HH
Hickwad
Jan 8, 2020
1.0
They should change their name to "Fee Bank" or "Lousy Customer Service Bank".
HC
Haily Connelly
May 22, 2019
3.0
For the most part I am thankful for key bank and all of the help I have received from certain staff members at this branch.
But unfortunately I find that many of the people who work at the front desks are rude and almost condescending. I'd like to specify that Sully is never one of the people that makes me feel this way. And a lot of the time it's not even people who seem to be permanent members of the main st. branch, it's usually someone who I've never seen before and usually don't see the next time I go in. But this has happened more than once, and honestly from now on I may make the longer trip to go to the branch near the lenox instead for better customer service.
What are the regular business hours for KeyBank in Manchester, CT?
KeyBank in Manchester, CT is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank in Manchester offer drive-through banking services?
No, the KeyBank branch in Manchester does not have drive-through banking services, but it does offer onsite banking services.
When is the drive-through service available at KeyBank?
The drive-through service is available Monday through Friday from 10:00 AM to 2:00 PM. The drive-through is closed on Saturdays and Sundays.
Where is KeyBank located in Manchester, CT?
KeyBank is located at 923 Main St, Manchester, CT 06040, United States.
What products and services does KeyBank offer?
KeyBank offers products such as checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investments. Services include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
How can I schedule an appointment with KeyBank in Manchester?
You can schedule an appointment online at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900750&fs=1&appointmentTypeGroupId=banking&ch=yext.
Is KeyBank in Manchester closed on any major holidays?
Yes, the Manchester branch is closed on November 11, 2025; November 27, 2025; and December 25, 2025.
What nearby banks can customers visit if they need additional financial services?
Nearby, customers can visit First Niagara Bank, which provides banking and financial services close to KeyBank in Manchester.
Are there any nearby medical or dental services close to KeyBank in Manchester?
Yes, nearby medical and dental services include Associated Dental Care, which offers dental and cosmetic dental services, and Emergency Dentist 24/7 for urgent dental care.
What nearby places can customers visit for event planning or professional services around KeyBank?
Customers visiting KeyBank can also check out nearby places like Watkins Centre, Velazco Photos & Events, and Candid Clicks PhotoBooth Company for event planning and professional services.