Webster Bank

2.9
9 reviews

About

Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
311 West Street, Litchfield, CT
06759, United States

Hours

Reviews

2.9
9 reviews
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  • JI
    Julie Indrisek
    Jul 14, 2025
    1.0
    Sitting at drive up for 10 min. Staffing problem?
  • MC
    Margarita Charleton
    Mar 14, 2025
    5.0
    Super Attentive, R E S P E C T F U L , and accommodating!!!!! 😊
  • DS
    David M. Sperling
    Aug 15, 2023
    1.0
    Very disappointed in Webster Bank in Litchfield since its merger with Sterling. Tellers used to be very friendly and helpful. The new supervisor is bossy and disrespectful. I had $4,000 balance in my account, but he would not release funds to me in an emergency because it was "under review." I had mistakenly written a check a month earlier under a closed account, immediately replenished it, but Webster would not give me the undisputed $4,000 in my account pending a "review." Of course, no one called me for the "review." The new supervisor treated me like I was a criminal. Btw I am a lawyer (don't hold it against me) with 28 years of unblemished record. I suggest going across the street to Litchfield bank, which I did immediately. (Webster also charged me $96 for the bad check, and did not consider my request to waive part of it. Stay away from Webster, at least until they get rid of the arrogant and disrespectful supervisor
  • MK
    MARCELA KNICKERBOCKER
    Feb 7, 2022
    5.0
    Excellent customer service, very friendly and acknowledgeable staff .
  • MG
    Maggie Gainer
    Aug 11, 2018
    1.0
    Absolutely the worst customer service I have ever experienced, blatantly rude. Definitely find literally any other bank.

Frequently Asked Questions About Webster Bank

What are the regular banking hours for Webster Bank in Litchfield, CT?

Webster Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does Webster Bank offer drive-through banking services and what are the hours?

Yes, Webster Bank offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The drive-through is closed on Sundays.