Webster Bank

Reviews

• AK

  asmita kakshapati

  Mar 5, 2025
  1.0
  I wish there was negative ranking for this bank. In my life I have never dealt with this of negligence for their customer. At first they changed visa into mastercard without any prior notice than everytime I call gor them to send me new debit card they always come up with something.Every customer service person doesn’t seem to bother that its been months i am not able to use my debit card and don’t know why do they charge for service charge without providing any valuable service to their customer.
• IB

  Imtiaz Bukhari

  Jul 7, 2022
  5.0
  This is the best branch of any bank I've ever seen. Love the staff. Thomas Wren is one of the best bank manager. Very hands on, doesn't like to hide behind the computer screen. You will see him on the floor very often. I love his managing style. Destine is another one who you can count on. Little quiet but knows his stuff. All other staff members are also great. I just don't know their names. One of the assistant manager who moved to park street branch was really helpful. Final verdict: if you bank with this branch, you would not go to any other bank and I can guarantee that
• CC

  Caraline Chasse

  May 16, 2019
  1.0
  Positively horrible! Wait time is unreal. I wish I could give this location the benefit of the doubt and say this was a one off, but it’s every time I come to this branch they seem very understaffed and unorganized. Not one bank staff member could acknowledge me or the folks waiting in the line which did not move in 8 minutes, I ended up walking out when all I wanted was to simply cash a check and get rates on personal loans but after such long wait times and unfriendly customer service I’m looking at other options.

Frequently Asked Questions About Webster Bank